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Great insurance, love the follow up!

My dog was playing fetch, like we do everyday, when he suddenly started limping and not using his back leg at all. When it didnt improve overnight we took him to the vet with a fear that he tore his ACL/CCL which was confirmed. He had surgery the following week. Thankfully I had nationwide to help with the cost of the surgery. Since this was my first claim it was a little confusing to figure out how to submit everything but the reps were helpful each time I called. The website slain status is confusing and not always accurate while still pending which was annoying, but I was able to call and quickly speak to a rep.

I am glad we found this company. Since day one, getting things set up, filing claims and being informed has been wonderful. I highly recommend this insurance to an pet owners.

We have a most loved Boxer who is almost 8 years old. We have done everything we can to keep her healthy, spayed, exercise daily, brush teeth daily, etc. I was able to sign up for insurance for Roxy (the dog) a couple years ago through my employer. I had been very familiar with human insurance, but not pet insurance. We had a healthy dog, and did not anticipate she would develop mast cell tumors a year ago. Apparently this is a common occurrence for this breed of dog. She has had three surgeries to remove these tumors. I want to thank you for making the claim process so easy. We are able to feel confident she is getting the best care since we have Nationwide coverage. Roxy is our fur child. She brings love and joy to each of our days. We really want her to live a full, healthy life. I will always have pet coverage through Nationwide. I also give high recommendations for your company.

You guys have been great to work with

My claim took a bit longer than 30 days to process which was frustrating, but the call reps I spoke with throughout the process were very nice. Once my claim processed, I was surprised at how much I got reimbursed. I’ve had Nationwide Pet Insurance for only 2 months now, and i’ve saved hundreds with only TWO vet visits. Definitely worth it!

Finally decided to try pet insurance with our new 8 week old English Cream Retriever puppy. I was somewhat skeptical about what would be covered and how difficult it would be to make a claim. Nationwide paid for all of the first visits preventative expenses and claim was seamlessly processed in a couple of days. Definitely exceeded my expectations so far!

We are first time dog owners, so we were overly cautious and purchased pet insurance. That ended being a great investment, because our puppy pulled the short end of the stick in terms of health issues. He ended up having giardia, hypertrophic osteodystrophy, pneumonia, and intestinal issues all within the first year. We were so glad to have insurance where we didn't have to worry about the cost of his recommended treatment. The claim process is extremely easy if you are used to online forms. I always submitted his invoice and medical records when filing a claim, and I have had no issues receiving reimbursements. As you can imagine, I have filed quite a few claims, and each of them was resolved within 30 days. I have recommended ASPCA to several friends and we will continue to have it for our dog and any future dogs.

Dealing with emergency surgery for our pup was stressful enough, not to mention expensive, and on top of it I was worried about how big of a pain it was going to be to submit a claim and how long it would take for reimbursement. This was our first experience filing a claim with Nationwide so didn't know what to expect but it was so easy! Filing the claim and supporting documentation through the app was a breeze and so quick. Then the claim was processed and reimbursement sent within just a few days of submission. I was so surprised as I expected it to take much longer. It was a great experience start to finish!

Extremely helpful and informative.