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We turned in a claim for regular medications for our Daphne and the claim was resolved in record time! Our doggy companion has a few chronic conditions that require expensive meds and we depend on Embrace to make it possible for her to get prompt healthcare that we can afford. Bravissimi!

Submitted a claim for an illness for my dog and process was very easy and had quick results. I'm very grateful I have PetsBest because its put my mind at ease while dealing with high vet costs during a difficult time having a sick dog.

I signed up for pet insurance after one of my friends had to take her dog in for an emergency and ended up paying over $1000 out of pocket. Health emergencies can't be predicted, especially in our furry friends. So I'm glad I signed up my dog buddy in late March, as I ended up using the insurance in mid May when my dog unexpectedly had a blood infection. Following my deductible charge, Embrace promptly (within a week) paid for the 2 visits (initial vet visit and recheck) that were done. They covered across the labs, x-ray, and vet exam, as well as the medications that she needed. I was really glad to have the insurance at the right time, and that Embrace made the process very easy for me during this stressful period.

Carmine was most helpful and courteous. She was also extremely cheerful and just plain nice!!

Carmine was most helpful and courteous. She was also extremely cheerful and just plain nice!!

We are so grateful for this insurance plan, not only because the claim process is simple, but also for the extreme care they show by calling to check on our beloved Moose, Kira and Abbi. I recommend them highly!

Our dog had to have unexpected surgery. It cost over $2000. I filed a claim with Trupanion that was super simple. They processed it within two days and we got our check with a week! We couldn't believe how efficient and true to the policy that they were. I would highly recommend this company and getting pet insurance. We never would have expected using it but if we wouldn't have had insurance, this whole surgery would have turned a horrible s situation way worse with a bill that we would have been solely responsible to pay. Trupanion made things just a bit more tolerable!

Our dog had to have unexpected surgery. It cost over $2000. I filed a claim with Trupanion that was super simple. They processed it within two days and we got our check with a week! We couldn't believe how efficient and true to the policy that they were. I would highly recommend this company and getting pet insurance. We never would have expected using it but if we wouldn't have had insurance, this whole surgery would have turned a horrible s situation way worse with a bill that we would have been solely responsible to pay. Trupanion made things just a bit more tolerable!

Form needs to be sumplified

BUYER BEWARE: I signed up with Trupanion in 2013 after my dog had to have spinal surgery. Due to the cost of the surgery and rehab I wanted protection in case this happened again. Trupanion knew of the previous spinal surgery when they signed me up, assuring me that if my dog needed spinal surgery again in the future she would be covered. In April of 2017 a Veterenarian was doing a routine exam on my dog and injured her back. I took my dog to the spinal Dr to have her checked out since she was in discomfort. Mind you this is the 1st back problem my dog has had since the surgery in 2013. When I submitted the paperwork to Trupanion I was denied coverage because it is considered a pre-existing condition. I argued the point that she was injured by a person and this is an acute situation not a pre-existing. Still they denied my claim citing the 2013 surgery, so basically I have been paying for 4 years for nothing and never had coverage for the one thing I was trying to protect myself from. If you google pet insurance Trupanian is not even in the top 10. My suggestion would be to run from these people, cancel your policies immediately and go with some one else.