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Our 'Belle' developed a Bacterial folliculitis and we had many bills for her. I submitted all that I had and got an $1100 refund. So glad I had Trupanion. I will have more bills and special food so Trupanion is a necessity. I would recommend them to my friends and anyone else who would ask.

Thank you for the fast reimbursement and the excellent service!

This is my 3rd pet insurance company and I am thrilled to have received a reimbursement check. The only thing I received from the other companies were excuses. Thank you for fulfilling your promises.

This is the first time we have had pet insurance and it's been an excellent experience so far. We are using the Wellness option and our first check was received within 10 days of the visit. The communication, documentation, and follow up have been great. We have also had to call on a few occasions and have gotten to a live person very quickly, a welcome change to most customer service calls we make.

I volunteer at our local Humane Society and although it's very hard not to bring everyone home with me. I adopted this little scared Beagle mix on Mothers' Day 2012. He suffered a neck injury in March, 2013. I was afraid his injuries would result in paralysis. I had to rush him to the Veterinary Hospital. After several tests, his injuries were not threatening and 2 months of extensive medical care at home, he has improved and pretty much back to normal now. His vet bill was nearly $2600. Thank goodness for ASPCA Pet Insurance!!!! They handled my claim in a timely manner and were truly caring!!!They even called a couple times to see how my little guy was doing!! Thank you for caring!!!!

My Rott/Boxer mix presented with a very runny stool, I had just recently purchased this insurance, he was seen at the vet, I sent in my claim, and received a quick confirmation that the claim would be honored and go toward my deductible. Great customer service, Bosco is doing much better and everybody is happy. So far, I have been very pleased with the customer service and very good communication. I am looking forward to working with Embrace for many years to come!

Ariel had to have surgery back in September for a grade four patellar luxation. After weeks of therapy and recovery we noticed that she was walking different again. When we took her back to the vet the x-ray revealed that she needed to have surgery again. Because of Embrace we were able to focus on Ariel's second surgery and recovery without worrying about the cost. I would highly recommend getting Embrace insurance because you just never know what may happen to your furry friend's.

Embrace responded very quickly via email and explained exactly what I needed to submit in order for my claim to be processed. I am getting about a 40% reimbursement and appreciate it. I was with another company many years back, and I never was reimbursed for anything. I was not sure why I had insurance. Embrace has renewed my faith in pet insurance.

Have two Labrador Retrievers. One of them ate close to 100 paint balls. The other ate a few. Took them both to the doggy emergency room. The one that ate the most ended up having seizures and had to spend multiple nights while the other just spent one night and never really showed many symptoms. Both dogs are doing fine now. My experience with Healthy Paws was excellent. I filed two claims (one for each dog) and in both cases they were quick to answer questions and more importantly reimburse me for my claims. Healthy Paws was very easy to work with and quick!

I've had Embrace coverage for a couple of years now after losing our Doberman girl to a ruptured disc. Our rescued Greyhound had a couple of incidents this year and the coverage helped with the vet bill, the paperwork was easy, the reimbursement was quick. They keep in touch by email and have a portal on their website. If the policy holder reads the policy options and pays attention to the coverage there shouldn't be problems. I've visited their offices (with my pets), met the staff and then-owner and was impressed by their friendliness and professionalism. They were not shy about showing me their digs and even the software to see how my claims are handled.I think they had some recent ownership changes, but I have seen no negative change in my dealings with them. I endorse them completely.