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Healthy Paws Pet Insurance may be the only insurance company that I've encountered where the people on the other side of the insurance claim actually care. Recently I had to file a very large claim after our dog had severe intestinal issues. My dog had exploratory surgery during a five-day hospital stay, and when we brought our dog home, the vet only gave him a 50/50 chance. As soon as I knew our dog would live, I filed the claim. I was very relieved at how simple it was to file the claim and pleasantly surprised that Healthy Paws contacted me on two different occasions just to check on how our dog was doing. Healthy Paws doesn't cover all the routine maintenance bills for vaccinations, but they are rock stars when it's an emergency. The greatest downfall of Healthy Paws in my eyes is that they haven't expanded to human insurance.

I regret not having this insurance sooner could not be more greatful for all you do easy to work with am thrilled by my vets reccomendation to you're co.

I regret not having this insurance sooner could not be more greatful for all you do easy to work with am thrilled by my vets reccomendation to you're co.

All representatives I have ever spoken to are friendly and helpful. Claims are processed quickly and checks sent promptly. I have recommended this company to others.

All representatives I have ever spoken to are friendly and helpful. Claims are processed quickly and checks sent promptly. I have recommended this company to others.

The ease of filing a claim for our 2 dogs is so easy. Scan, log on to site, and attach that simple. We receive notification of submission within 24 hours - they do a great job in letting us know the status of our claim. When I first signed up the customer service personnel were friendly and helpful. I love the fact they cover more than any other pet insurance companies I researched - Worth every penny.

I spoke with Karly Newhall yesterday & today. She was excellent taking care of what I needed!😊

I spoke with Karly Newhall yesterday & today. She was excellent taking care of what I needed!😊

I received a notice that the company was going to increase my billing by almost 50%(!!!) and started looking elsewhere. However, throughout my search I decided to contact the company to see if they could help, and boy am I glad I did! I did a live chat with Kendra C. She was awesome! Not only did she upgrade me to an unlimited coverage plan, but she helped me regain control over the cost. In addition, I got sidetracked and had to step away from the chat window for almost two hours. When I re-started, there she was! She even said if I hadn't gotten hold of her in the next hour, she was going to call to make sure I got my questions answered and my coverage changed. Claim-wise, my puppy fell in a crevice mid-jump and broke her hind leg. Not only that, but she needed surgery, rehab and lots of drugs to keep her quiet during recovery. Pets Best was great. They paid claims on time and in full, there wasn't ever an argument over what was covered, and I appreciated the professional nature of their service reps when I had to call with questions from the Vet. Definitely recommend! When you enroll, contact Kendra C! She's so nice. :-)

I have had 2 dogs on this plan for years and it has been a blessing and a lifesaver. I do not hesitate to take my pets to the vet when they are ill and have been very pleased with the coverage and amounts paid. Thank you ASPCA pet insurance for helping me to keep my pets healthy!