Owner
Excellent service, prompt turn around on claims
- INSURER:
Healthy Paws
- VETERINARIAN:
Community veteran office
- POSTED: 06/14/2023
- BY: Tom
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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it is not possible to do anything on the site and the service is slow
The insurance website is very basic. Everything you have to call and it will be long.
Every claim you make, they will take more than a month to respond.
Honestly, look for another insurance.
- INSURER:
Pets Plus Us
- POSTED: 06/14/2023
- BY: Juliana
- BREED: Pug
- AGE OF PET: 7 - 10
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Great Health Insurance for my dog
Always great customer service with any questions and love the ease of claims processing!
- INSURER:
Healthy Paws
- POSTED: 06/14/2023
- BY: Diana
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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heartfelt thank you to everyone involved with caring for Sterling and myself.
there are few words that best describe my gratefulness in your care of Sterling and myself. The timeliness of getting Sterling in for an appointment was essential , the professional examination and research the vet did was so very comprehensive, my appreciation is beyond words. Thank you all so much , from the depths of my heart! You are wonderful!
- INSURER:
Trupanion Canada
- VETERINARIAN:
Russel Lake Veterinary Clinic, Dartmouth , NS
- POSTED: 06/14/2023
- BY: MARIANNE
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Trupanion is the best pet insurance
Trupanion has given us the ability to get excellent medical care for our dogs-from lymphoma to IBD, our dogs were able to have all of the treatment available. Claims were so easy to submit-just scan and text or email them. Claims were paid in less than a week-and, they were paid out exactly as documented in our policies-no surprise deductions or exemptions as we have had in the past with other pets-and a different insurance company.
- INSURER:
Trupanion
- POSTED: 06/14/2023
- BY: Leslie
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 0 - 3
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Thankful for Healthy Paws Pet Insurance
I can't say enough about Healthy Paws Pet Insurance. I bought the policy when I rescued my dog at 11 months and he is now 10 1/2. I have submitted many claims throughout the years without questions asked other than occasional veterinary notes for review to substantiate my claims that have been very high. It provides me the comfort to know I can take the best care of my boy, Petey. He has torn 2 ACL's in the last couple years which has cost me ~12,000 dollars and most recently he has been diagnosed with chronic pancreatitis and was referred to a specialist for evaluation that cost ~3,500 and now be undergoing Hyperbaric oxygen treatment that is about ~1,500. Healthy Paws has stood by their policy every step of the way. Over the years I have definitely received more money back in reimbursement than I have paid in premiums. I wish medical insurance was this good for humans!
- INSURER:
Healthy Paws
- POSTED: 06/14/2023
- BY: Lauren
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Trupanion
Once again, Trupanion hasn't disappointed me. I called Trupanion hoping, but not expecting, to get help paying for my cats dental work. Boomer had gingivitis and his gums were red and inflamed and he needed help. Trupanion stepped in and helped in a big way! Thank you so much, Trupanion!
- INSURER:
Trupanion
- VETERINARIAN:
Farms veterinary clinic. Beverly, MA.
- POSTED: 06/14/2023
- BY: Nancy
- BREED: Maine Coon
- AGE OF PET: 4 - 6
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Best Pet Insurance
Before I was able to bring my puppy home, the breeder would not release him until I showed proof of pet insurance. So I had no choice but to purchase pet insurance. I was going to cancel because everyone was telling me to. Thank god I didn’t! My puppy got very sick and was admitted to the hospital! Healthy Paws acted on my claims immediately! I was reimbursed within a few days! They are hands down the best! I tell people to give up a manicure or for the guys, order a few less beers and get pet insurance!
- INSURER:
Healthy Paws
- POSTED: 06/13/2023
- BY: Lee
- BREED: French Spaniel
- AGE OF PET: 0 - 3
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Fitz pneumonia
When the need was greatest Trupanion was there for us. Fitz was given less than a 20% chance of survival. I wanted him to have every chance possible. The doctors, Trupanion and Fitz will to live have given him a 2nd chance at life!
- INSURER:
Trupanion
- VETERINARIAN:
Cape Cod Veterinary Services
- POSTED: 06/13/2023
- BY: William
- BREED: Papillon
- AGE OF PET: 4 - 6
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Review of Our Newest Insurer
We had been with 24 Pet Watch for almost 10 years. We recently enrolled our 2 new pups with Pets Plus Us.
The enrolment following our puppy trial was very smooth. The customer service level of expertise is commendable.
The claim process is faster then they forecast, which is great. Their explanation of benefits is clear and easy to understand.
We had a major exclusion situation that lasted 5 1/2 months. With several emails, appeals from supporting veterinary and with the review from Pets Plus Us, underwriting team, it was resolved and all my claims were adjudicated, processed and paid out.
I am very please thus far with this company. They truly do have Pet's owners best interest at Heart ~
Caroline
Ottawa - Ontario
- INSURER:
Pets Plus Us
- VETERINARIAN:
Alta Vista Animal Hospital & Centre DMV
- POSTED: 06/12/2023
- BY: Caroline
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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