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This Wonderful company helped me get my dog through a tough and expensive surgery (about 9k) and the subsequent care. With every contact, the representatives all seemed caring and concerned about my dog. Every time I submitted a bill they processed it quickly. I am pleased that I have this insurance.

I recently switched my dog from VPI to Embrace and couldn't be happier. We are still new, but so far this has been the easiest company to navigate. Without going through an endless automated telephone maze, I can call and speak with a real, friendly, enthusiastic person who can answer my questions. Nobody likes dealing with insurance companies, but I have had nothing but positive interactions. They even told us when our vet's fax got cut off so we wouldn't lose any time submitting our initial health review. I get quick, attentive responses, and direct deposit reimbursement for wellness claims (easier than submitting a rebate - and so much faster). As a physician, I only wish that human insurance companies would be this easy to work with. We have not had any injury or illness claims to submit so far, but I anticipate they will be just as helpful.

Took about a month to get check from my dog's ER visit but otherwise embrace has been great. the plan I have covers 80% of my french bulldog's bills. they do not cover day boarding when he needs to be at physical therapy for over a few hours though. would recommend.

We took the pup in due to coughing and sent in the claim in case it would amount to more than the innitial visit. Thankfully it did not and Amelia got well from good care and and minimum meds. Thank you for your quick response.Linda

Healthy Paws has been an excellent insurance provider for my furry family members. They have paid out quickly, checked in with phone calls and emails as to my pets' recoveries and returned my calls and emails in a prompt fashion. I highly recommend this company.

It's easy. Submit claims and they get paid. They even send you updates on claim

Embrace does a good job of creating programs that help us get the most coverage as newly insured pet owner's. Our first claim went in without an issue using the wellness program. I anticipate being with Embrace for a long time.

We have had several different pet insurance companies over the years, and by far Embrace is the best. They really cover what they say they will. They don't try to weasel out of coverage. Our boxer was diagnosed with Lymphoma when she was nearly 7 years old. They have been there every step of the way - diagnostic testing, treatment, medication for side effects and when we renewed our policy the rate didn't go up a huge amount as I feared it would (like with car insurance) but stayed pretty much the same AND they continued to cover all of her treatment. She has since relapsed and is getting even more treatment - and still they are there to support us through our ordeal. The costumer service is fantastic, and the coverage is great. We could not have imagined going through this without them.

Helpful coster service. Nice to have a sense of being taken care of in a pet emergency.

We have never had pet insurance before but after having Embrace for only a few months for our new German Shepherd pup we are absolutely blown away! The service is terrific and fast and the communications are wonderfully appreciative and courteous! I wish I could get such great service from my own insurer. Thanks EMBRACE!!