Find and read reviews with confidence

Received return in a timely manner. Reporting the claim was simple, efficient.

very easy to work with...real people answer the phone when you call yeah!!!!

Embrace is quick in processing claims. My schedule is very busy and as a result, I submit the claim forms months after my dog visits the Veterinarian. All my claims are processed quickly and I am notified via email that Embrace is processing the claims. I am also notified via email when to expect t my reimbursement. I feel comfortable knowing there is a Pet Insurance I can trust and that my dog will be well taken care of!

I absolutely love PetsBest!! The claims process is so easy. PetsBest is the reason I am able to provide my doggie with the absolute best care. Thank you, PetsBest!! I am forever indebted to you!!

our 5 yr old mostly rottie developed a fatty tumor on his leg right at the joint. Had it removed by the vet and submitted claim to ASPCA insurance policy. Took less than 10 days to get reimbursement per policy guidelines. Very pleased with the hassle free handling of this claim. Would highly recommendthe company to anyone.

It is so difficult when your canine family member is hurt or sick. In our case our pup Murphy had a bad reaction to a med which caused abnormally high liver enzymes. He was very sick and had to stay in the hospital. He is now recovering at home and doing so much better, however, we still need to address his initial problem of a herniated disc. Vet and hospital stays are very expensive. Pets Best has helped us so much. We had multiple invoices when we submitted our paperwork. Pets Best emailed us that our claim was being reviewed and soon after responded with the claim explanation. We can concentrate on Murphy getting better and not have to worry as much about vet bills. Thank you, Pets Best.

The communication from Embrace regarding claims status has been great. Timely and clear. Most of all - no hassel in covering what they promise! Thank you EMBRACE

While reluctant to do so, I purchased pet insurance based on the urging of my Niece who is a strong advocate. Having had experience with other pet insurance companies, she gave HealthyPaws a very good recommendation based on her experience with them. I am so pleased to give them a Five Star recommendation based on my experience. For example, our 1 year old Goldendoodle was hit in the hip by a large dog at the local dog park which resulted in a fractured femoral head. Consequently, it was necessary to perform a surgical Femoral Head Ostectomy (FHO) which is quite expensive. I filed the claim on the 25th of the month and received my reimbursement in less than 10 days. I consider that to be Five Star service. I have received the same level of service on all of my claims.I’m very pleased with the on-line claim process, it’s simple and efficient and the web site is easy to navigate. I have spoken to representatives on occasion and found them to be polite, well informed, willing to help and also prompt in getting back to me, if necessary. The only negative is that I would have preferred a pre-surgery approval in writing. However, they did give me a verbal approval and, to their credit, are good to their word. I am so please to have insured with HealthyPaws Pet Insurance & Foundation and have recommended them to my Vet, my neighbors and friends. Thank you HealthyPaws, J Brown

We've always received great service with Embrace, and have always gotten prompt and friendly support. We would highly recommend getting Embrace Pet Insurance, it has paid for itself within the first year.

Pets Best Insurance has always been extremely helpful and efficient throughout the claims process since we had the coverage. Communication is excellent and accuracy has never been a problem. Despite losing both pets in the past two years, we were able to give them the best care possible without worrying about financial ramifications, thanks to Pets Best Insurance. Your company and customer service is outstanding.