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I've had such consistently great experiences with Embrace that I think it's time they took over the country's health insurance for people. If only it could all be run this well. Excellent timely communication. Quick turnaround. Clear emails, appropriate claims processing, helpful personalized responses to inquiries!

I hope never to be forced into a decision regarding my pet's health because of money, that is why I purchased Embrace Pet Insurance and I am so glad I did! My 4 year old cat (Jethro) fell ill suddenly and had to undergo several thousand dollars worth of tests....all of which was covered per our policy. Our claims were paid in days without issue. I will recommend Embrace to everyone!

My Christmas season was less than merry when my dog was attacked by another dog on Christmas Eve. Thankfully all he needed was stiches, but as we all know that's an expensive fix when you're talking about stiches in a dog. Once the holiday season was over and Auggie was all healed I submitted my claim. I assumed it would take 4-6 weeks. Imagine my surprise when I recieved a check in the mail just 10 days after my claim was submitted! I've heard horror stories of other pet insurance companies not covering things or "fighting" the claim. No issues here. I love and will highly recommend Embrace to every pet owner I know!

Very nice & expedient. Handled claim much more quickly than anticipated. They applied prior charges to the deductible I had forgotten about, so I was sent a larger claim payment than I had anticipated. Definitely recommend to others.

Very nice & expedient. Handled claim much more quickly than anticipated. They applied prior charges to the deductible I had forgotten about, so I was sent a larger claim payment than I had anticipated. Definitely recommend to others.

I don't have any previous experience with pet insurance, but I must say I was pleasantly surprised by how quickly I received the first claim I filed. It was a Wellness claim, and I received reimbursement for the full amount of vet charges in less than a week.

Our 9-year old Molly was diagnosed with Spinal Stenosis a little over a year ago. Embrace has been amazing as the charges for her initial diagnosis were covered (including extensive testing such as MRI and other diagnosis). Since that time ... they have covered 80% of her treatments including laser therapy, medications and alternative treatments such as her acupuncture and chiropractic adjustments. They are incredible as we have 6 dogs on insurance with them and recommend them to all friends and family members who have pets.

My dog George Michael swallowed a rock that got stuck in his intestines. He had to have surgery to have it removed. I submitted my claim form and receipts on March 10th, and my reimbursement check was issued on March 18th. To me, that is amazingly quick. The very best thing about this claim and each of the claims I have submitted is that there are never any surprises. Everything I expect to be covered is covered, and Embrace personnel are always quick to communicate.

Not sure where to start on my long list of compliments. 1 - They turn claims around faster than I can turn them in. 2 - Customer service is super friendly, helpful, and all of them have a great sense of humor 3 - The owner does follow-ups to make sure your claim process was smooth and painless, which it is very easy. She double checks to make sure we got all our reimbursement money back and on time. 4 - The rates compared to other pet insurance carriers are customizable to fit our budget. We picked one of the highest premiums for the first year, considering I just stopped by puppy from eating a rock yesterday. To sum it up, I WISH OUR HUMAN HEALTHCARE PROVIDERS WERE THIS EASY TO WORK WITH! EVERYTHING IS TRANSPARENT AND YOU KNOW WHAT YOU'RE GETTING YOURSELF INTO.

I recently switched to Embrace after my old pet insurance company (Purina) went out of business. I have had nothing but a great experience with them! I love I can download claim forms with all my information on it and don't have to write it in each time. I also really like that I can check my claim status online and that the reimbursements can either come via check or direct deposited into my bank account. I have nothing but good things to say about this company. My dog was recently at the e-vet for 5 days and cost me a small fortune. That experience was really stressful but the insurance portion couldn't have been easier!