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Nationwide had been absolutely wonderful! Knowing taking care of our beloved fur baby won’t put a hole in our pocket and he gets the care he need is the best feeling. I recommend nationwide pet to anyone with a pet they love.

I have ASPCA insurance for my dog. I could always count on them when it comes to being able to get care for my dog King when he needs it. I have recommended this pet insurance to my sister for her dog Heaven now Heaven is insured. Customer service is great, keep up the good work. Thank you

I currently have my Siberian Husky, Storm, covered by ASPCA Pet Insurance and am very pleased with the speed and efficiency of the claim services. I also find that the representatives I have spoken with are caring and compassionate. I had 2 other Huskies (who have since passed) covered under this insurance and found that the care, compassion and efficiency (which has improved since then) was outstanding, which is why I decided to cover my current puppy (he is actually 9 years old - but aren't they always puppies?).

I have had some issues with claims I have placed.

Nationwide is unique with its interpersonal approach. They treat my dogs like them know them personally. Their communication is outstanding and the simplicity of being able to submit claims electronically and receive payments via direct deposit has value. Time = Money. Thank you!

The good: The vet helpline has been fantastic I love that we get that through this insurance. I used it twice about two possible things that my puppy ate and they definitely saved me a trip to the vet! My insurance also covered an appointment where my dog needed anesthesia and X-rays which was a big help!!!! The bummer: Our puppy Fritz, is a rescue puppy from an abandoned property in TX and at his first vet appointment I found out he had ear infections and hematomas, I have also struggled with some bad behavior. So I got the pet insurance to protect myself with unknown vet costs. I have spent a lot of money on dog trainers and puppy classes to housebreak him and stop other bad puppy behaviors. In an unlucky event he injured himself chasing a toy fracturing his fibula along with a cruciate tear. I have been having my puppy rest for months to see if he can heal on his own. It hasn't and we are now facing surgery. The biggest bummer I have with the insurance policy is they don't cover a cruciate tear in the first 12 months of holding the policy. So along with all of my other costs i am now facing a $4500 cost even though I have pet insurance. Surgery is next week, crossing my fingers they will help me to pay for this unexpected expense. I have worked hard with him and his behavior and I have high hopes he will be calmer puppy from now on and that after surgery he will be able to run around again like a normal dog. Rescuing a dog is not an easy job as I have learned it has been a financial burden and some havoc on our home life. However I see light at the end of the tunnel now, if only Nationwide will cover some of the surgery costs!!

Great service and payment. No questions asked just file and payment made for existing dog health problem after doing initial claim

Lenny is doing very well now. We like his vet and he has resolved any concerns large or small to keep Lenny very healthy. We are very happy with the insurance policy through Nationwide.

My dog recently had an unusual accident involving a car. She was evaluated for internal injuries and a leg injury. ASPCA processed the claim quickly and without incident. I appreciate the quick and efficient way they handled the claim.

I've had Trupanion since my dog was 10 weeks old and now he s 4 years old. It's easy to submit a claim online or by phone, I get status updates through emails. I have 0 complaints.