Great customer service went the extra mile by calling my Vet while O was on hold to have them review my claim.
Great customer service, went the extra mile by calling my Vet while O was on hold to have them review my claim.
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Christopher
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claim total below deductible.
Our dog, Tilton, developed an ear infection. The total treatment cost was well under the policy deductible. Even so, Trupanion kept a running total of costs, in the event that the costs eventually exceeded the deductible. Good job, and very pleased.
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Mark
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Very friendly and helpful
Very friendly and helpful
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Scott
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
very good customer service
very good customer service
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Princess
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I don't really like the Trupanion organization but that's no reason to blame it on Ines.
I don't really like the Trupanion organization, but that's no reason to blame it on Ines. She was lovely. I hate the Trupanion email messages when they brag about how much money they've paid out when I haven't received ONE DIME!!
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Michele
- BREED: Mixed breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed.
I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed. It helped financially significantly. I called the phone line 5-6 times during the process and each time everyone was very considerate, kind, helpful, and seemed to care about Ventureâs well being. They answered every single one of my questions until I understood everything. Outstanding service.
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Taryn
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Brenda was efficient answered quickly.
Brenda was efficient, answered quickly.
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Jill
- BREED: Newfoundland
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Professional and knowledgeable
Professional and knowledgeable
- INSURER:
Trupanion Canada
- POSTED: 06/07/2023
- BY: Jakub
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great Pet Coverage
Sounded like great coverage and fair pricing
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Mary
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No