We Recently Lost Our 12 Year O…
We recently lost our 12 year old black lab Misty and Pets Best reimbursed us for the final services including the cremation. Your claims service is always very prompt and the customer service team is always helpful and considerate. We will be in touch again for insurance when we adopt our next pet! In the meantime, thank you and we recommend you to all of our friends and family.
- INSURER:
Pets Best
- POSTED: 04/07/2017
- BY: Trish
- BREED: Labrador Retriever
- AGE OF PET:
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Fantastic
Since switching to Embrace, I have been amazed at their efficiency and speed in processing claims. They keep me informed every step of the way. Their personnel are courteous and knowledgeable. "JJ" and "Jasmine" are happy to be clients.
- INSURER:
Embrace
- POSTED: 03/30/2017
- BY: Julia
- BREED: Maltese
- AGE OF PET: 0 - 3
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Since This Was An Accident By …
Since this was an accident by the groomer the amount sent to me was shocking. A bill that cost me for someones mistake $188.00 zi only was refunded $90.90
- INSURER:
Pets Best
- POSTED: 03/29/2017
- BY: Jonie
- BREED: Poodle-Miniature
- AGE OF PET:
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Excellent Company
I have 6 dogs and 1 cat...Embrace is not only EXTREMELY reasonable in terms of premiums, but have always been quick to pay claims and the customer service I've experienced on every call has been outstanding. I am a customer for life!!
- INSURER:
Embrace
- POSTED: 03/28/2017
- BY: Kate
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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Tenacious Follow Through
This claim process seemed to be filled with roadblocks. However, Laura and the others who worked the case were patient with us, helped work through the roadblocks, and eventually completed it. We appreciate the continued effort to make this right.
- INSURER:
Embrace
- POSTED: 03/28/2017
- BY: Scott
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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This Is The Second Time I Have…
This is the second time I have had to submit a claim. The process was very easy and the response time exceptional. Both claims have been handled extremely well with no issues.
- INSURER:
Pets Best
- POSTED: 03/26/2017
- BY: Carter
- BREED: Doberman Pinscher
- AGE OF PET:
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Very grateful that this insurance program exists!
Shelly's call today to check up on how my 13+ cat Cinderfella was doing and if I had any questions or comments was quite unexpected and appreciated. Fortunately, so far Cinder has only required "wellness" checks. When I mentioned that I was concerned about how to cover high vet costs, Shelly offered sound suggestions . She is wonderful and very professional in an impressive subtle manner. Thank you again!!!
- INSURER:
ASPCA
- POSTED: 03/23/2017
- BY: Elena
- BREED: Tabby
- AGE OF PET: Over 11 years
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My Frenchie Needs Surgery. I S…
My Frenchie needs surgery. I submitted the prep for surgery and the bill was cover to my satisfaction.
- INSURER:
Pets Best
- POSTED: 03/23/2017
- BY: Marie
- BREED: French Bulldog
- AGE OF PET: Over 11 years
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Amazing company
Love dealing with ASPCA they are an amazing company. They settle claims quickly and don't make things difficult.
- INSURER:
ASPCA
- POSTED: 03/16/2017
- BY: Jenni
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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