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I highly recommend that every pet owner have medical insurance for their pets. Nationwide in particular is a good one to have.

I wish that Nationwide would offer choices for deductibles and would process claims in a more timely manner

I have two dogs with this insurance company. I feel as though I should be able to contact and discuss decisions being made about my account with a human being. I am not able to speak with the underwriting department. I understand that caution and time needs to be taken to review claims and requests for upgrades but attention to details or questions or some sort of discussion should be made when no diagnosis by the veterinarian has been made. However with brief reviews and certain line items creating a bell alert a suspicion should not be a reason for denial of upgrade. I am in hopes that this issue will be resolved and or discussed with me after a second review is done.

Best service

Our pet insurance has literally been a lifesaver. It removes cost concerns from the equation when faced by decisions as to how to treat an illness, an injury (in our puppy’s case), or a bad choice (also our puppy's case). We’re very grateful for the coverage, and glad we made the choice long ago to cover each of our furry family members this way! The only thing I have to say that is even remotely negative is that the claim seems to sit in a black hole for a bit longer than you might expect... we got acknowledgment of receipt of the claim, and then I could check online anytime to see that it was still processing - but it took 3 - 4 weeks to complete and get our reimbursement (which was very quick and easy).

Thank you for allowing us the coverage to get the medical care she needs when she needs it. It’s appreciated.

I would highly recommend this insurance. It's been very helpful. In fact im gettiing another dog and am going to add him to this policy

! A real lifesaver. Owning Aussies (3) at a time it can be pretty hectic at time. Customer service is outstanding.

Daisy became ill suddenly requiring emergency care, over $ 700 spent on visits and medicine. Thank goodness for pet insurance....fast, reliable a wonderful investment!!!!

I went into policy knowing they do not do well visits which was fine with me! When my Maggie got really I’ll, she had alternative medicine acupuncture, chiropractic, and other stuff, after she passed I submitted all here sick visit bills from about 2014 to 2018 and they paid over $3000.00 for her illness ! So if you became a pet owner and can’t afford well visits , good dog food and shots this is not the right insurance, but if you need help when they are sick it’s terrific! I’m a firm believer in taking care of your pets but sometimes things can get really bad and expensive, then this is the best policy! I just reviewed Nationwide and many people complain about not getting re-imbursed and if they did the policy jump up significantly, not Trupanion, I highly recommend this company!