Trupanion provides EXCEPTIONAL payment and service
I have covered Tucker with Trupanion since he was less than six months old. This has been a true partnership with Trupanion always providing exceptional service - great electronic claim processing, fantastic information on the status of my claim, excellent payment, and thorough information on what payment was made and denied. I provide complete information on the claim to expedite processing. Based on my policy, there has always been excellent justification for all their decisions.
As an example of their service, Tucker was seen at APEX Animal Hospital yesterday morning, and I submitted the electronic claim late last night. Early this morning, I received an email from Trupanion that my claim had been approved, providing an easily understandable Explanation of Benefits and notification that my payment was deposited. Wow! One cannot get better service! While I always received prompt service from Trupanion, this is a new record. Trupanion doesn't always process claims this quickly, but they are always very prompt.
I am exceedingly happy with Trupanion's payment plan options, customer-friendly service, prompt and understandable payment, and overall demeanor. I would highly recommend Trupanion.
- INSURER:
Trupanion
- VETERINARIAN:
Apex Animal Hospital
- POSTED: 06/24/2023
- BY: Drew
- BREED: Goldendoodle
- AGE OF PET: 4 - 6
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Save your money
This company is a total rip off. They paid less than 15% of my vet bill for a sick visit. Save your money. Cheaper to pay your vet bill out of pocket.
- INSURER:
Trupanion
- POSTED: 06/24/2023
- BY: Shep
- BREED: Cockapoo
- AGE OF PET: 0 - 3
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Better no insurance than to go with PETS PLUS US
Sounds great, but when you really need them, they find some exclusionary clause, and then you're left with the vet bills anyways; plus the frustration and disappointment of your having gotten involved with PPU in the first place!.
If you really want or need pet insurance, I strongly suggest you look elsewhere.
And if you're a Costco member, done't be fooled into thinking you're getting a good deal through Costco, in fact you can usually find better pricing through other channels.
Surprised Costco associates its brand with this provider.
- INSURER:
Pets Plus Us
- POSTED: 06/24/2023
- BY: Kelly
- BREED: Bullmastiff
- AGE OF PET: 0 - 3
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Great insurance
We’ve had MetLife for my dog since we adopted him. It’s a great insurance company. Unfortunately we’ve had to use it a few times; and man, am I thankful we have it. Submitting a claim is quick and easy. Customer service is great. Receiving reimbursement is quick. 10 out of 10 recommend.
- INSURER:
MetLife
- POSTED: 06/24/2023
- BY: Jessica
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 4 - 6
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Happy customer
I’ve had Healthy Paws for three different cats and two have needed to use the insurance at some point in time. The latest health scare would have cost us thousands, but we submitted our claims and within a week it was approved and the check was in the mail! They make it so easy, with no stipulations (much easier than human insurance) and I’m so grateful to have them. They even follow up asking about how my kitty is doing. Highly recommend!!
- INSURER:
Healthy Paws
- POSTED: 06/23/2023
- BY: Christina
- BREED: Tabby
- AGE OF PET: 4 - 6
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I highly recommend Pets Best!
Direct deposit is super convenient. I've never had a problem with claim processing. They set me expectation for processing delays then paid me 48 hours later. I like the flexibility of coverage and deductible to help manage monthly premium costs. And I love that my deductible applies to the full calendar year rather than individuals incidents! I know there are lots of choices for pet insurance, but we came to Pets Best several years ago after a less satisfactory experience with another company, and I've never had a single regret. We've also taken advantage of the 24/7 televet service a few times and found it very helpful. I think it's great that Pets Best includes that service at no additional cost. I highly recommend Pets Best!
- INSURER:
Pets Best
- VETERINARIAN:
Forest Park Animal Clinic
- POSTED: 06/23/2023
- BY: Shauna
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Trupanion came through
Trupanion coverage is amazing my dog needed surgery and within minutes was approved for $7100.00. Thank you Trupanion for allowing me to help my dog
- INSURER:
Trupanion
- VETERINARIAN:
Garden state veterinary hospital
- POSTED: 06/23/2023
- BY: Glenn
- BREED: Labradoodle
- AGE OF PET: 4 - 6
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You are nothing but money scammers! Just like every major evil corporation out there. SHAME
If I could give you a 0 or no stars at all I would!
I waited two hours to get a quote from you and the vet and when I received it, it showed the majority of it "not covered" What the hell am I paying you almost $100 every single month and when I need coverage for my pet you covered $49 out $300 bill!!!! $49 coverage??? Is that fair to you fucking idiots that don't give a crap on anything other than your own fucking pockets.
What kind of fucking scammers are you?
You are not helping pets and pet families! You are helping your own fucking pockets!!
Shame on you and all your stupid services. People are completely crazy to waste their money on you garbages!
- INSURER:
Trupanion
- POSTED: 06/23/2023
- BY: Marinela
- BREED: Yorkie Poo
- AGE OF PET: 0 - 3
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