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Everyone NEEDS Trupanion! I couldn't do it without them! My claim was paid 90% within one day! I'm a veterinary technician so I know how much quality care for your pet can cost, Trupanion takes the worry away, I know that if my "Nugget" ever falls ill and needs an expensive procedure they will be there to help💞🐾👏

Everything is so easy to understand and simple for sending claims

I will always have pet insurance moving forward.

OUTSTANDING SERVICE.

Thankful for having Nationwide as my dogs insurance company. Easy to work with and quick to cover claims. I often recommend them to others. Having insurance for my dog takes away any concern about financial hardship should my dog get sick.

10/10

Claims are very easy to submit. The first few claims I received a phone call and follow up email within the 72 hours I was told at claim submission. Payment was made within a week. I was extremely impressed! Now no follow up phone calls or emails on current claims I submitted last week. Claim portal online does not even show the the claims I submitted and I have a copy of the acknowledgement that my claim was received that I printed out at the time of submission. It's been more than a week since I submitted additional claims and now nothing. Even if I saw them listed in the portal as pending or in process, I could understand that but there is nothing and the last email I sent last week has not been responded to. Just sent another email this morning....Hoping this is a covid-19 delay but a follow up email would be appreciated and makes a new customer skeptical when they were very fast 2 weeks ago with my very first 2 claims and now have seemingly disappeared except to send me this email to write a review.

Every time we need to make a claim I am amazed by the speed and convenience. Highly recommend this pet insurance.

Always professional and courteous customer service personnel. Every question gets answered and they do what they say. It seems as these people enjoy their work.

Outstanding service and plans. Have insured all our dogs (abot 9) over 18 years. Best benefits of any Pet Insurance available.