Excellent Service!
It was a scary time for us when our 8 y/o GSD developed gastric problems that led to rapid weight loss and dehydration. While the emergency veterinary clinic was able to quickly treat him and turn around the problem, the treatment was costly. Trupanion was there for us from the beginning with fast responses to quotes sent by the vet team and immediate and concise status reports to me regarding my claim. I was able to concentrate on making decisions regarding his treatment without financial distractions. That's why we bought this insurance for both our dogs in the first place and I am pleased to say we were completely happy in with that aspect of the experience. Thanks Trupanion.
Did you find this review helpful?
Yes
No
Because coat has gone up so much the past two years .
Because coat has gone up so much the past two years .
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Julianne
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I don't have many friends who have a dog.
I don't have many friends who have a dog.
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Lois
- BREED: Italian Greyhound
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment.
We have been with Trupanion for 12 years and have had a good experience with our interaction with the professionals and the promptness of payment. Also there is a personal touch added in...
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Jane
- BREED: Flat-Coated Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Chris was super friendly and very supportive!
Chris was super friendly and very supportive! All my questions were addressed professionally and with compassion.
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: JULI
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Hope to never use, but glad it's there
'- fast and simple
- exam day offer
- monthly premium fits within my budget
- experience working in veterinary field has led me to believe that most pets would benefit from being insured by a plan with unlimited or 5-figure claims limits, since most pets will experience an emergency or expensive acute/chronic illness at some point in their lives, and such costs often fall outside their owners' budgets, or make them hesitant and take longer to make the decision to take them to the vet
- INSURER:
Trupanion Canada
- POSTED: 06/08/2023
- BY: Lana
- BREED: Siberian
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Insurance rate increase!
Claims experience is easy. Was not happy after submitting a claim that you almost doubled my monthly payment after having you for a number of years. I think thatâs really poor customer service.
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Elizabeth
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
trupanion is purr pleasing
You are the first company that I felt good about. Also, the cat pictured on your brochure ("It's hard being perfect") sold me. He/she had me sold in seconds which is not an easy task! Sure enough, the cat was at right. One phone call confirmed everything that Jason told me on my first visit to Central Vet Hospital in Fremont, CA. I love you guys! Thanks!
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Linda
- BREED: Domestic Longhair
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Right the First Time
Telephone access to the right person was easy, done right the first time.
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Marcia
- BREED: Norwegian Forest
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
A very good representative for insurance
Ashley was so friendly, helpful and knowledgeable.
- INSURER:
Trupanion Canada
- POSTED: 06/08/2023
- BY: Gaye
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No