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Embrace Pet Insurance - what can I say about this company? They are supportive, responsive and phenomenal. They truly care about me and my pet. I recommend Embrace to all dog owners that I meet - they really helped us out when our 6 year old Spanish Water Dog was recently diagnosed with ITP - Immune-Mediated Thrombocytopenia - a disease where the body attacks its immune system. Bruiser needed life saving treatment, twice, and would not be here if it was not for Embrace's excellent coverage which made a very expensive treatment affordable for us.

I wish we would have gotten insurance sooner. Jasmine started showing signs of joint problems before age 1. At 1 Yr she had double elbow surgery, at 2 she tore her right ACL at 3 she tore her left. She's been on allergy shots since age 1. When we decided we really needed to have insurance it was too late. She had too many pre-existing conditions. But, with Jasmine getting older and not healthy, we had to find something. The ASCPA has several different plans from covering just about everything, to just an accident. We started out with one of the basic plans and it covered an ankle injury, poisioning, ear issues. We have since moved up a plan and she had 3 cysts on her back removed that were getting too big but, the stitches wouldn't hold. She had to have 2 more surgeries to finally get it to heal. The claim process is simple, the allowances are fair and the payment is quick. We couldn't ask for anything better.

Have had my puppy insured for about a year now. She recently had to have a pretty major surgery on her knee. The customer service I received was amazing. They were very interested in what was going on with the dog and were quick to reimburse. The most impressive part was once the claim was done and taken care of they followed up just to check in and see how the dog was recuperating. Would highly recommend them!

Be sure to list a bank account to send money directly, I didn't do this and waited at least three weeks longer than necessary to receive my reimbursement. Apparently, my check was sent and then returned to Embrace for unknown reasons and they had to cut me another check after I called asking where my check was. I received the second check for $2809.00 two days later. When it's that much money, it matters. The ability to check on claims online is convenient and the customer service representatives are very friendly and helpful. I would have rated a 10 but had to wait for the big check and the first person I spoke with didn't follow up with me. This is my first experience with pet insurance, although I've had Embrace Insurance for five years for my dog. I've heard very few other companies actually pay much if anything.

I recently took my 2 year old cat, Sirus, to the vet for a skin problem. During his physical examination, it was discovered that he had developed a heart murmur since his last exam. A blood test specific for feline hypertrophic cardiomyopathy was performed, which came back abnormal, so a cardiac ultrasound was performed (under sedation, due to his aggressiveness), which thankfully showed no HCM. Once again, Trupanion came through for us! They promptly paid 90% of the submitted charges after reviewing the documentation. I have used other pet insurance companies over the years, and so far Trupanion has been the best!

I recently took my 2 year old cat, Sirus, to the vet for a skin problem. During his physical examination, it was discovered that he had developed a heart murmur since his last exam. A blood test specific for feline hypertrophic cardiomyopathy was performed, which came back abnormal, so a cardiac ultrasound was performed (under sedation, due to his aggressiveness), which thankfully showed no HCM. Once again, Trupanion came through for us! They promptly paid 90% of the submitted charges after reviewing the documentation. I have used other pet insurance companies over the years, and so far Trupanion has been the best!

Murphy my three year old Lab seems to have his share of mishaps. He recently developed a fever, became lethargic, refused food, and developed diarrhea. He was drooling profusely with constant panting. We took Murphy to the ER for an examination. The Veterinarian determined, after x-rays, blood tests and routine examination, that Murphy had eaten something that had poisoned him. Murphy was sent home with fluid under his skin to bring down his fever, antibiotics and anti-diarrhea medicine. Murphy is now feeling much better he is back to his old self. The cost was considerable, but with the excellent coverage from Healthy Paws and their prompt payment, Murphy's mom only had to worry about getting him well again. I applaud the professionalism and sincere concern Healthy Paws demonstrates each time Murphy scares his mom.

Healthy Paws has been simply fantastic. They have paid out many thousands of dollars in claims for my dog, mostly due to the diagnosis and treatment of Addison's disease. They process the claims very quickly, send a check quickly, and they have never, ever tried to stiff me on a claim (can't say the same for my previous pet insurer). Their customer service is terrific. I especially like that they inquire about how your pet is doing after anything that seems significant. They just seem like they really care about your pet. I have nothing but great things to say about them.

I have both the Wellness coverage and accident/illness coverage for my 2 dogs. Luckily, we have not had to use the accident or illness policy. The Wellness policy has been easy to use, and they have handled all of my claims quickly and easily.

I have had the accident/illness coverage for my 2 dogs for about 3 years now. I am happy, happy, happy with it!They quickly let you know that they received your claim and then usually within 2 weeks, they let you know the claim is paid (or applied to the deductable). I have never had pet insurance before, but am so happy I decided to purchase it now! It has paid off greatly. I can rest easy knowing that if anything happens to my girls, I will be able to afford to have whatever needs done to be done! Thank you, Embrace!