Awesome service
I could not give Casey the care he needs of it wasn't for you. You are literally saving his life and I will forever be grateful fo the awesome service you provide. I can never thank you enough,
- INSURER:
Trupanion
- VETERINARIAN:
LIVS
- POSTED: 09/13/2023
- BY: Rose
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: Over 11 years
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Claims
So glad I have pet Ins. Claims department is excellent and very fast. Thank you 😀
- INSURER:
MetLife
- POSTED: 09/12/2023
- BY: Geraldine
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 0 - 3
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Disappointed with coverage
Our dog's tooth cracked and she had to have it extracted. Part of the extraction process involved teeth cleaning, and Pets Best refused to cover this charge even though it was not a preventative cleaning. We called them to explain this and they still refused to cover it.
- INSURER:
Pets Best
- POSTED: 09/03/2023
- BY: Valerie
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Awful!
I had insurance for years without a claim. Last month, my credit card on file had a new expiration date and did not go through. My policy was canceled. I was told they emailed me (I searched my email account and only an email from 2 years prior came up), and mailed me - which I did not receive, I called to get it reinstated and they won't do it. My dog is now 6 years old and they can't even create a new policy. Awful!
- INSURER:
Healthy Paws
- POSTED: 08/31/2023
- BY: Jackie
- BREED: Australian Labradoodle
- AGE OF PET: 4 - 6
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Fabulous company
My vet suggested lemonade and I have come to love the app. I will soon be moving my home and auto insurance over as well :-)
- INSURER:
Lemonade
- POSTED: 08/30/2023
- BY: Courtney
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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I just began
After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.
- INSURER:
MetLife
- VETERINARIAN:
Rye Harrison Vets
- POSTED: 08/20/2023
- BY: Rob
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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Great partner
We have had Healthy Paws insurance since my German Shephard was 1 year old. He was healthy until a month ago (he just turned 12 years old). We found a tumor on his spleen, and because we have Healthy Paws Insurance we were able to make a quick decision on giving him an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not. Even though his outcome is not what we hope for, giving him a chance and us extra few months with him are well worth it! The claim process is so easy and fast. It did not add any financial burden on us when we needed them the most. Highly recommend them.
- INSURER:
Healthy Paws
- POSTED: 08/16/2023
- BY: Mabel
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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highly recommend!
No complaints from me! Claims are processed faster than my medical claims! Reimbursement comes quickly as well.
- INSURER:
MetLife
- VETERINARIAN:
Flannery Animal Hospital
- POSTED: 08/16/2023
- BY: JoAnne
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Wonderful and quick assistance!
Lemonade was wonderful to work with. They were quick and responsive and my claims went through quickly. I am very glad we chose them!
- INSURER:
Lemonade
- POSTED: 08/05/2023
- BY: Jenna
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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patient service access
awesome customer service with knowledgeable people
- INSURER:
MetLife
- VETERINARIAN:
bayshore rescue vet
- POSTED: 08/03/2023
- BY: michelina
- BREED: Persian
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: The Healthy Paws Team
We understand there are times a policyholder's credit card used on the policy could be lost, compromised by fraud or that there may be a change in bank accounts, expiration date, etc. When an account goes into suspension due to the fact that we are unable to bill the card on file, we make every effort to keep policyholders up to date and informed about the status of their accounts. Multiple notices are sent via email, and a Notice of (upcoming) Cancellation is sent out via regular post as well. There is also an automatic grace period taken into account. However, at the end of the grace period, if we do not hear back from the primary account holder (prior to the cancellation effective date) the account is canceled. In order to provide our coverage with no annual or lifetime caps for all pets enrolled with us, we offer plans based on the pet’s information and claims payout in each state. Since your pet fell outside the enrollment guidelines in your state, we could not re-enroll your pet.