Got the information I needed quickly
Got the information I needed quickly
- INSURER:
Trupanion
- POSTED: 09/22/2022
- BY: Karyn
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Great customer service!
I am a first time pet owner, worried about how I would pay for my pet’s expenses. I am also a new homeowner so I needed to find an insurance company that I aligned with. What I love about Lemonade is that they are super helpful and responsive to my questions, they also donate a portion of our payments to a charity of our choice. Their customer service representatives are extremely helpful and super nice. I also love that every time I have a question, they email me. I get anxiety from phone calls a lot so the fact that they can get all of my questions answered just by email has been super beneficial to me and less stress free on my part.
- INSURER:
Lemonade
- POSTED: 09/20/2022
- BY: Monica
- BREED: Domestic Short Hair
- AGE OF PET: 7 - 10
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Trupanion has been fair and reasonable in paying any claims I have had they also pay them quickly.
Trupanion has been fair and reasonable in paying any claims I have had, they also pay them quickly.
- INSURER:
Trupanion
- POSTED: 09/16/2022
- BY: Wendy
- BREED:
- AGE OF PET: 0 - 3
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion
- POSTED: 09/15/2022
- BY: Stephen
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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My experience with Trupanion is that the customer service associates are very nice BUT the claims experience is VERY NEGATIVE as I have found that NO is their usual reply requiring utilizing an appeal process which is always emotional.
My experience with Trupanion is that the customer service associates are very nice BUT the claims experience is VERY NEGATIVE as I have found that NO is their usual reply requiring utilizing an appeal process which is always emotional. If I had to do over again I would not have signed up for Trupanion's pet insurance.
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Steven
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Happy With The Service
Simple procedure to submit a claim and received a next day response. That is good service.
- INSURER:
Trupanion
- POSTED: 09/13/2022
- BY: Scott
- BREED:
- AGE OF PET: 0 - 3
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Claim Submissions
It is easy to submit a claim and you have his doctors on file.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Victoria
- BREED:
- AGE OF PET: 0 - 3
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Great company.
Great company. Reimbursements are really fast. They show true compassion for your pet.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Raymond
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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