Live Chat
All works great, i just wish live chat was available for ease of asking questions
- INSURER:
Nationwide
- POSTED: 03/03/2020
- BY: Zoey
- BREED: Springer Spaniel
- AGE OF PET: Over 11 years
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Excellent service
Excellent service! Speedy claim processing
- INSURER:
Embrace
- POSTED: 03/02/2020
- BY: Cheryl
- BREED: Leonberger
- AGE OF PET: 0 - 3
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Terrible over 100 dollars
I’ve entrusted your company for the past 7 years . Have only used your service once prior to this claim . I’ve paid well over 4000 dollars over the course of time . Jax was injured ( broken bone in paw ) something you cover . Happened on a Saturday so options were limited . You covered the 90 percent after my deductible . You would not cover an additional 100 dollars which I had no say over at the emergency vet . I called your company to dispute and was told it was in the fine print of my contract . I get it it’s only 100 dollars and to your huge company it means nothing . There are sons of us who still believe in principles . I have no say overall emergency vet cost . They did everything necessary nothing extravagant to help my pup . I think it is awful that a lifelong customer be nickled and dimed . I will give you a chance to rectify this error . If not I can guarantee you it will cost you more than 100 dollars . Show some integrity and make this right . Appreciate your time . Look forward to hearing your resolution . If not my company and all those thinking of pet insurance will be notified of your lack of integrity . Is it worth 100 dollars to you ? Guess we shall see . Thanks for your time
- INSURER:
Trupanion
- POSTED: 02/26/2020
- BY: Jeff
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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JORDAN was very helpful'”-chat was quick and easy!
JORDAN was very helpful'”-chat was quick and easy!
- INSURER:
Trupanion
- POSTED: 02/24/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I really haven't used this insurance very much - not enough to know if it is really worth the money for a young dog.
I really haven't used this insurance very much - not enough to know if it is really worth the money for a young dog.
- INSURER:
Trupanion
- POSTED: 02/24/2020
- BY: Elizabeth
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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thank you for being there for Buddy
thank you for your support
- INSURER:
Nationwide
- POSTED: 02/20/2020
- BY: Debra
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Because they were very helpful during a very stressful time with my dogs emergency.
Because they were very helpful during a very stressful time with my dogs emergency.
- INSURER:
Trupanion
- POSTED: 02/19/2020
- BY: Jean
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Claims for my baby girl with Cancer
Fast, accurate handling of my claims . All I did was take photo of claims email them to claims department and they were on it right away.
- INSURER:
Trupanion
- POSTED: 02/13/2020
- BY: Mary
- BREED:
- AGE OF PET: 7 - 10
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Great service
Good experience with claims and very good customer service
- INSURER:
Figo
- POSTED: 02/10/2020
- BY: Joan
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Best customer service ever!
Best customer service ever!
- INSURER:
Trupanion
- POSTED: 01/30/2020
- BY: Steven
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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