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Customer Service

There are better plans that are less expensive monthly, much less deductible and cover wellness visits.

Never had a problem with claims. Staff very helpful.

I signed up with Healthy Paws pet insurance when I adopted my six year old Beagle Abby. I have found the customer service to be outstanding. The claims are VERY easy to file and the level of coverage is exceptional. My little one has some health issues, and knowing that she is covered gives me tremendous peace of mind. Not only does the company process claims quickly and easily, they follow up and check on my pup. An efficient, kind and caring company. I often wish that people's health insurance would be handled so humanely.

We got healthy paws for our labradoodle and now have it for all the pets (two doods and a cat). Entering a claim takes 2 minutes and Healthy Paws not only processes the claims quickly and reimburses straight to my bank account, but they keep in touch the whole time and make sure we know when the claim is received and processing too. Our dood has had a handful of injuries including a recent slab fracture to a molar that required a root canal and healthy paws handled this large claim quickly and also asked after her recovery.

Healthy Paws processed my claim quickly and covered everything that I expected. They checked in on my puppy after the incident and make the claims process very easy to follow. Recommend!

I purchased policies for my two puppies 6 years ago from Healthy Paws Insurance, and for the past 6 years they have provided me with the most ultimate coverage ever. The premiums are extremely affordable. A plus is that they offer no caps on lifetime coverage for your pets, which is almost unheard of. . I would never look anywhere else for coverage for my pets. I have found THE BEST. It is a pleasure working with their Team from receptionists to managers. Everyone asks about my dogs by name, and always take time to answer my questions fully. Claims are processed within a couple of days and reimbursement to me is exceedingly fast. I suggest to anyone looking for pet insurance contacts Healthy Paws... You won't need to go elsewhere.

We have been using Healthy Paws for our rescue pup for about 6 months, and already had to submit several claims. The process was so easy, and we got reimbursement via mail very quickly with no questions asked. They even reached out to us after each case to personally ask how our dog was doing after his health scares, which was such a nice personal touch. Prices were also the best we found. Definitely recommend them for your pet!!

Very pleasant to work with

Good coverage and fast processing