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We are coming up on Loki's first birthday and so far have been very pleased with our experience with Nationwide Pet Insurance. I have referred several people to you. The app makes everything so convenient. I have not had any issues with claims being denied or getting the run around that one might expect from insurance companies. We plan to continue our coverage with Nationwide and hope that we continue to have a great experience, as we have a few large appointments coming up (ie: neuter, gastropexy, microchipping, 1 year wellness visit, etc.) Thanks for giving us the peace of mind that financially we will always be able to provide Loki with the best veterinary care!

I've had this insurance for my dog since she was a tiny puppy. She has been very healthy. Once she turned 10, the rates went up, and i decided to keep that more expensive policy going. She is now 14, and still healthy, but having quite a few allergy related problems, the costs of which are really adding up. The insurance is helping now considerably with the wellness and treatment costs, which make quite a difference. The insurance was a good investment.

Super easy to submit claims and always prompt payment of covered services!

Thank you for your quick reimbursement

No issues. Great service

Incredible Insurance Company. My dog suffered a traumatic fall and herniated 3 discs and bruised her spinal cord. She required a neurologist and MRI. I submitted my claim and received a total check from Healthy Paws, no arguments or delaying tactics from them. The check arrived BEFORE the credit card bills so at no time was I out of pocket for large amounts of money. I only wish that my health insurance company was as honorable. They are by far the best insurance company out there.

I had an emergency vet visit that was covered per my plan. I sent in the required documents via the website and received a reimbursement check for the appropriate amount. It was that simple.

VERY disappointed... have paying for the insurance for 2 years. Rates increased both times and have received yet another significant increase (I'm guessing because my dogs turned 8 years old). Have never put in a claim for anything other than their well-visits and flea/tick and heartworm medicine. The one time I need to bring my dog in because he was sick, every claim was denied. Apparently I never met the deductible -- my question is if that's true, why do you keep raising my rates???!? Obviously my dogs are healthy.

Trupanion has all been incredibly patient, kind and helpful to me over the years. Thank you.

Submitting claims has been easy. I like the new process of direct deposit of my checks. Save a tree!