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My Golden Retriever was diagnosed with bilateral elbow dysplasia before she was one year old, and a short time later with bilateral ruptured CrCLs, requiring two surgeries. Healthy Paws has been wonderful. They make it incredibly easy to file a claim online and upload any relevant paperwork. You receive almost immediate acknowledgment that a claim is in process, and in just a day or two, I was notified that my claims had been accepted and I had my reimbursement within a week. Amazing. I can’t say enough about how easy they made a really stressful situation, and their customer service has been terrific. I can’t recommend Healthy Paws enough.

This is the third time I have used Trupanion (unfortunately). This insurance has been exactly as described with no hassles. The website is user friendly. I've printed out needed claim forms and either submitted claims myself via email with receipts or had the vet submit with needed medical records. The claims have been resolved to my satisfaction in a reasonable amount of time. 90% of claim after my deductible direct deposited to my account in about 2 weeks time. I personally like the 'per condition' deductible over the customary annual deductible as it is possible that my dog will have problems in the future with these conditions and they are now covered 90% for lifetime. It's expensive but I would never want money to get in the way of what my dog needs to keep him healthy. Thanks Trupanion.

Absolutely no hassles. Quick and easy filing. Good user friendly website.

Customer Service answered all questions in timely manner

Absolutely no hassles. Quick and easy filing. Good user friendly website.

Your customer rep was very polite and nice and followed up with me that she received the invoice from my pet's vet regarding her cremation. She said that she will notify me when the refund to the premium is calculated. So far so good...

I am still not completely sold on the idea of pet insurance but time will tell. I think the reps for trupanion are very professional though.

It is a bit expensive considering both the biweekly cost and the deductible but since it is structured similarly to human insurance it isnt a shocker. I really enjoy the vitusvet app that allows you to take a picture, fill out a very brief form and send in your claims digitally. It rare for an insurance company to try to make it easier to submit claims.

My wife and I are so thankful we have pet insurance through Nationwide. It has really come through on the wellness expenses and in major medical expenses for our two golden retrievers.

Completely happy with this service.