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I cannot say enough about Healthy Paws Pet Insurance. Our 2 year old chocolate lab just had to have major intestinal surgery because he ate a piece of a tennis ball that got stuck in his small intestine.The total cost was over $3500 and we are only paying about $550 ($250 to meet our deductible and then everything was covered at 90%). It gave us such piece of mind knowing that we could commit to having the surgery done without being worried about the cost. It was already a very stressful and emotional time, and it was great to not have to worry about the final bill. Healthy Paws processed our claim within a few days and the reimbursement checks are on their way to us already! I always knew that having pet insurance (especially for a lab) was important, but after this incident, I'm a believer more than ever. THANK YOU Healthy Paws!

To all the great people at Embrace . Thank you for being a great company in this day and age who actually cares about their clients and pets and always responds when we need them.

I got this insurance after reading good reviews in 2012. I had only one claim for less than $100 in all that time. The rates kept jumping up, and the congenital things were being called pre-existing. So I called to cancel after the last rate hike and finding out the deductible was for each thing. I thought I was talking to a high pressure telemarketer. She then said she'd send me an email, and I had to fill something out and return it to cancel. The email didn't come that day, and I forgot about it, assuming she cancelled it like I said to. Then I found out that I was still being billed for it. So I went through emails until I found it, and there was nothing to fill out! So I sent it back, saying to cancel it and give me back my money. After a month, I just got a phone message and ANOTHER email with all the high pressure talk and more talk they want me to do to cancel. This is a scam!! The high rates and what they won't cover, no one needs this. Put money into a sock drawer and save yourself the hassle!

Our one year old dog, Georgia, was diagnosed with patellar luxation. The condition turned out to not be acute but chronic. She required surgery after things quickly progressed to dislocating several times per day despite rest and meds. Embrace gave us no grief whatsoever. The response to the claims was very quick and they paid what they said they would. We are so happy as this covered $2000 of treatment

My golden retriever (only 3 years old) had to have cranial cruciate ligament surgery. This is the first time I have had insurance on my pets, and would do again without hesitating. I did not have insurance on my previous Golden and ended up spending over $3,000 out of pocket for surgery. The embrace staff were awesome. Great customer service. They answered all my questions and processed my claims very timely. I have nothing negative to say.I have recommended this insurance to several of my friends and especially to new pet owners. Great job Embrace, you should be very proud of your staff.

Our dog had an ACL and meniscus injury. Claim service was very easy and communication was great!!

Our dog had an ACL and meniscus injury. Claim service was very easy and communication was great!!

Our 8 y/o GSD required a total knee replacement. Unfortunately, things did not go smoothly and there were complications (torn ligaments) that required an additional four(!) surgeries - including ligament repair, an allograft, and ultimately a second new knee - over a period of approximately ten months. Needless to say, this was an incredibly expensive and emotionally trying ordeal. All the surgeries, follow-ups, radiographs, etc. cost approximately $20,000. We submitted over a dozen claims to Embrace throughout the experience and they were always processed and paid quickly. Because the process usually went so smoothly I rarely needed to contact Embrace. But the few times that I did I spoke to helpful and caring employees. In total, Embrace reimbursed us our annual maximum of $15,000. When your best friend is ill or injured, the very last thing you want to worry about is money. Having Embrace helped us focus on what mattered most: the health of our dog. As a result of this experience I have enthusiastically recommended Embrace to every pet owner I know. Five of my friends and family have already heeded my advice and insured their dogs with Embrace. Our experience is probably best summed up by the fact that my wife wants to bake ‘thank you cookies' for all the Embrace employees!

We have nothing but positive things to say about embrace! Every customer service rep has been friendly and helpful, and all our claims have been received and processed in a timely manner. I love the emails throughout the process, giving updates. And with direct deposit for reimbursement, I usually have it in about a week! They even sent a get well email to my dog!!

My Brittany pup has suffered with excessive thirst and urination. I am on my third vet trying to figure out the cause. I wish my personal insurance was as forgiving as the Embrace plan. I compared it to other plans. These folks are the best.