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I started researching pet insurance companies after my dog had her front leg amputated. Pet's Best was friendly and answered all my questions about the different types of policies and they didn't need any prior records to sign my dog up. When I had to submit a few claims they were professional and helped me through the process. All claim refunds came back to me as direct deposit, which is so convenient. I would definitely recommend Pet's Best to all my friends and family.

I am writing this review to state how utterly disgusted I am with your "service". I have had a few issues with our cats, and it seems like I fulfill my end of the bargain by paying over $100 a month to YOU for your garbage coverage! I just submitted a claim for close to $500 for an eye issue (one that has happened in the past mind you) and you covered a whopping $81. That's right, I pay to YOU over $100 per month in the event something happens with my cats and you pay out roughly 10% of the costs. To me, that is outright fraud. But then again, that's how insurance companies operate, right? You simply take out of the economy without giving anything in return. You, and your industry as a whole, are parasitic. You suck the life force out of the economy. You should be so proud of yourselves. You're doing god's work! What a joke. I would NEVER recommend your company to ANYONE I know.

I submitted my claim and received a notification that the claim was "Not Covered" with no explanation. I called Trupanion only to find out that they couldn't clearly read the vet bills I had submitted. I would think they would have sent me a notification with an explanation and instructions to resubmit my claim. The rep on the phone was helpful and gave me instructions, etc.

Very helpful in resolution of issue, easily had the information on screen.

Signing up for Healthy Paws Insurance was the best thing we could have done when adopting our puppy. They customer service has been outstanding. They process claims quickly and even followed up after my dogs recent surgery to see how she was doing. I Highly recommend Healthy Paws.

I always do. Extremely satisfied with customer service and care of my fur babies

I will NEVER EVER EVER insure our pups with any other pet insurance than Pet’s Best. Two months after we rescued our boy, Buck, he went into ICU with acute kidney disease and renal failure. He spent five days away from home, in exceptional care at the ER ICU. It was the first claim we had to file with Pet’s Best for him and the bill was over $5,000. After a 30 day review of Buck’s medical history and diagnosis, Pet’s Best reimbursed us every single penny with the exception of the $250 deductible and charges off the itemized bill that I didn’t sign up for them to cover. We were STUNNED that we weren’t subjected to 10,000 questions, nickel and diming and knit-picking by them. They spoke to our dogs primary vet and the hospital and determined we were owed exactly what we signed up for when we insured our dogs with them. Buck has been in and out of the hospital since then and every claim was paid very quickly. Do NOT put any other insurance company on your pups dog tag. This company is legit, customer service is hands down the best I’ve ever experienced. Pet’s Best has set the bar at an unreachable height for the other most highly rated companies like Trupanion. I’ve used them all and I’m a lifelong, loyal customers of the best... PET’S Best. Buck thanks you for giving his Momma the ability to save his life.

I already have recommended Trupanion to friends! It’s such a great company that has my and my pet’s best interest at heart. What a smooth process between the vet’s office and my claim. Great job!

Because luckily I have not had to bring Cooper to the vet for the past 6 years. I really don’t know how Trupanian will work for me.

Claim was paid a few days after I emailed my pets claim No hassles