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Health Paws has been a life saver, literally for our pet, and also for our budget. We have had several instances that our pet needed vet visits, emergency hospitalization, surgery and medications. All claims were seamless and easy and handled promptly and professionally. The staff really cares about you and your pet. They have always follow up to check on your progress. We are so pleased that the day we brought our new puppy home he was enrolled with Health Paws!

Your company is too good to be true!

Your company is too good to be true!

Their customer service is timely, correct, excellent

Very easy to use and most of he time very fast response. Getting a little expensive but in the long run I have it if I really need to protect my dog.

Embrace is wonderful pet insurance. Great customer service, coverage, very timely claim handling and payment. We love Embrace and would recommend it to anyone!

New kitten that was fully covered for all of his health issues including nose and allergies until he was just over a yr. old and needed sinus surgery which cost $3,500. Once that claim was filed, suddenly it was a pre-existing condition. Embrace says that because the vet noted my cat had a dry nose during his "kitten" exam that anything with the nose is pre-existing. Event though the vet wrote a letter to Embrace saying the dry nose had nothing to do with the internal sinus cavities. This company is a fraud!!! Run away from them don't buy a policy. Also, pet insurance is unregulated, Embrace may do and decide as they want. Scam!

This was our first time using pet insurance and a making a claim for our dog. We didn't get insurance for our previous two dogs and regretted it. When we got our current pup we did the orthopedic review in order to document that there were no pre-existing conditions. That process was simple and took very little time, our vet was happy to help with the exam as part of initial wellness screening when we brought the dog home. Fast forward several years and the dog has torn his cruciate ligament and can't walk. We scheduled surgery with the vet to repair his knee and the vet submitted the claim form with documentation for us. Embrace processed our claim in a few days and covered the surgery as well as the required diagnostic x-rays. The claim process was updated on the website and there was no fuss. TBH, I doubted if I needed this kind of coverage when I got it but I am very glad to have it.

Pets Best was recommended by my local vet. I was impressed by the simplicity of filing a claim, I filled out the claim form and uploaded the appropriate documentation in .pdf form. Next, I was pleasantly surprised by the swiftness of the claim resolution: just 3 business days. Finally, I appreciated the clarity and detail of the explanation of benefits.

I started looking for insurance for my Boston Terriers after my elderly Pug passed. I was able to provide her with the best care, but it wiped me out financially. I spent thousands in her last few months. When I requested a quote from Healthy Paws, I was concerned that insurance for two senior dogs would be pretty expensive. I was pleasantly surprised! The monthly cost and deductible were very reasonable. Purchasing Healthy Paws insurance was one of the best decisions I ever made. Only a month later, my boy was diagnosed with a brain tumor. I was completely heartbroken. Not knowing whether or not his life saving treatment would be covered, I began his radiation. Over $8,000 later, I received a check in the mail from Healthy Paws to cover 70% of the cost. The peace of mind that came from being able to get him the best care at 30% of the cost is a feeling I will never forget. I am so blessed to have found Healthy Paws, and to still have my little guy with me today, receiving his SECOND course of life saving treatment right now. I knew that getting him his care was not something I needed to dread financially because Healthy Paws would significantly ease the burden. Watching him run and play over the last two years has been priceless and is worth more to me than anything I could imagine. I just cherish him. I am now a life long customer and recommend Healthy Paws to everyone who I know with pets.