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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

1st time submitting a claim

Once I learned what a SOAP note was and got that filed the claim was relatively easy. Two phone calls and both reps were pleasant and fun to work with.
  • INSURER: MetLife
  • VETERINARIAN: VCA Plainfield
  • POSTED: 07/09/2023
  • BY: Cynthia R
  • BREED: Beagle
  • AGE OF PET: 0 - 3

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3

out of 5

Verified

Certainly Didn't Take the Sting out of an Unfortunate Situation

Our girl, unfortunately, got into a porcupine today (Saturday). We were able to find an emergency vet open about an hour away. We thought great it's only going to cost us the deductible, though still enough. When all was said and done, we thought Trupanion would be covering approximately $350 worth of the total - nope $96.93, barely the cost of a month's worth of insurance. We will be contacting Trupanion on Monday to confirm the expenses and their coverage.
  • INSURER: Trupanion Canada
  • VETERINARIAN: Eagleson Veterinary Clinic
  • POSTED: 07/08/2023
  • BY: Bernie & Linda
  • BREED: Belgian Malinois
  • AGE OF PET: 0 - 3

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1

out of 5

Verified

DECEPTIVE POLICY

I put in first claim in 6 years for $1800 + last month. Trupanion charged me 2 TWO $500 deductibles on the same claim. They said it was for dental surgery and tumor.done at same visit! They issued check for$114.40 on $1800+ I've changed insurance AND STRONGLY RECOMMEND DON"T DO BUSINESS WITH THEM!
  • INSURER: Trupanion
  • POSTED: 07/08/2023
  • BY: Ronnie
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 7 - 10

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5

out of 5

THE BEST !!’

I have an 8 year old dog with diabetes and Trupanion has been so great and very fast to pay his bills , sometimes before o even leave the vets parking lot !! They are really great !!
  • INSURER: Trupanion
  • VETERINARIAN: Town Center pet hospital
  • POSTED: 07/08/2023
  • BY: Connie
  • BREED: Mixed Breed Small (Up to 22lb)
  • AGE OF PET: 7 - 10

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5

out of 5

Fast & easy claim process

Huge fan of MetLife instance. I’ve 2 dogs both with different insurers. MetLife has been my favorite in terms of coverage and ease of use. I’m glad I decided to try them out. Highly recommend.
  • INSURER: MetLife
  • VETERINARIAN: Winslow Park Animal hospital
  • POSTED: 07/08/2023
  • BY: Anne
  • BREED: Goldendoodle
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Thank you, Trupanion and Animal Health Partners!

I am truly grateful for the wonderful care for my little Yorkie companion from Animal Health Partners and for Trupanion for helping to pay for her much needed diagnosis, medical treatment, and follow up care! What an amazing team of caregivers AHP has provided for us and Trupanion being there to help pay the bills to enable care for her recovery! Thank you!!
  • INSURER: Trupanion
  • VETERINARIAN: Animal Health Partners
  • POSTED: 07/08/2023
  • BY: Joan
  • BREED: Yorkshire Terrier
  • AGE OF PET: 4 - 6

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5

out of 5

Verified

KUDOS

Thank you Trupanion Team for your continuous, excellent customer service. I'm very impressed with how quickly my claim for reimbursement was processed. Jackson thanks you too! Keep up the awesome work!🐈
  • INSURER: Trupanion
  • VETERINARIAN: Elliott Bay
  • POSTED: 07/08/2023
  • BY: Rosanna
  • BREED: Domestic Medium Hair
  • AGE OF PET: Over 11 years

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2

out of 5

Slow to review and slow to accept any claim

While the insurance plan offered by Pets Best is robust and inclusive, their claim review and payment process is quite arduous and frustrating. The review of any claim is abnormally long they give the impression that they are looking for reasons to deny responsibility and payment. You are often met with multiple requests for additional records even in the most straightforward and simple submittal. While the eventual result is generally correct, it is incredibly frustrating to deal with them and spend time to ensure your claim is processed accurately.
  • INSURER: Pets Best
  • POSTED: 07/07/2023
  • BY: Gary
  • BREED: Boxer
  • AGE OF PET: 0 - 3

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1

out of 5

Verified

Awful experience

Claim had to escalate to a manager after 6 weeks. Terrible customer service. Cancel my policy was a nightmare.
  • INSURER: Trupanion
  • POSTED: 07/07/2023
  • BY: cindy
  • BREED: Shar-pei
  • AGE OF PET: 4 - 6

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5

out of 5

Metlife

This is a great insurance for your pet . I highly recommend.
  • INSURER: MetLife
  • VETERINARIAN: Green Valley Vet
  • POSTED: 07/07/2023
  • BY: Dennis
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

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