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My experience with Embrace has been fantastic. I have filed 2 claims for an emergency vet visit along with 2 follow-ups and all claims were addressed promptly. Once our deductible was met my first claim was paid within 2 weeks. That was so unexpected to receive a check that quickly. I have already recommended Embrace to a few other cat owners.

My dog got terribly sick, he was vomiting every 20 minutes for over 24 hours. Embrace was there to help, filing the claim was simple and quick. Received the reimbursement in short time. A+

We have been customers of Healthy Paws for almost 4 years now and have been very pleased with the coverage and service we've received. During that time, we've filed several claims for both minor and major illnesses/conditions, including 2 dogs who were diagnosed with cancer. Healthy Paws has always been responsive and fair, quickly processing claims and paying for covered items without delay or question. In addition, company representatives display compassion and concern for customers and their pets. Following our dog's recent surgery for cancer, not only was the claim quickly processed and paid, we received a follow-up email asking how our dog is doing. We will always purchase insurance for our dogs through Healthy Paws and have encouraged (and will continue to encourage) others to do the same. The peace of mind we have from being able to provide the very best care for our four-legged family members without having to worry about whether we can afford to pay for it is priceless.

Great communication & service from Embrace, I wish my human health insurance was this simple! I had a claim that was questioned and everyone communicated well and our claim was covered!

I highly recommend Embrace pet insurance. Claims are handled quickly and efficiently. The company offers a very personal touch. I am very impressed and am glad I did my homework and chose Embrace when we adopted our new little girl.

Consistently impressed with the claims processing speed, accuracy & friendliness. Feel like a real person is working on my case not a "system".Provide the coverage they say they will. Sooooo pleased I have purchased Embrace's policies for our dogs.

Being good pet owners, we took our Newest rescue to the vet to check on some concerns. Luckily they all turned out to be nothing. Sadly, Embrace used the visit to exclude everything we had checked. Very disappointing from a company we have had good coverage from in the past.

Everyting about Embrace is great so far. Very easy to complete the forms. Turn around time for reimbursement is better then expected. Love the email notification when the claim is received/processed. Just got the notifcation that my policy expires and it will be renewed if I do nothing. Great - I like doing nothing ☺

When I adopted my doxie, the first thing I did was research pet insurance. I found Embrace and took out wellness and illness policies. Fortunately, I have not had to use the illness coverage, but I use the wellness every year and recovery most of, if not all, the money that I pay into the policy. The staff is friendly to talk to and eager to answer questions and the reimbursements are easy to file and quick to pay out. I will never have another dog without Embrace Pet Insurance. (I filled out the rest of the form, but have NEVER HAD A CLAIM FOR ILLNESS OR ACCIDENT.)

Intially, Buddy's vet thought that the mass in his abdomen was cancer, but it turned out to be a swollen spleen, which had to be immediately removed. So, there were actually (2) claims that ASPCA handled. When I spoke to the office, the rep easily pulled up my file, asked pertinent questions. After the vet clinic submitted the claim, I quickly received email confirmation and the response scheduled was adhered to What I especially appreciated was the kindness with which I was treated by everyone that I spoke with. And the calls that I received afterwards to check on Buddy.