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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

First Claim TPLO Surgery

This was the first time I have ever used Pet Insurance, and PetsPlusUs made it very easy. Due to the extent of the surgery and cost I had a preapproval done - just to ensure that it was covered. The only hiccup was a little miscommunication when they kept asking for the original vet assessment. I kept thinking they were asking for his pre insurance medical evaluation - but they were actually asking for the doctor's first assessment of the injury. So a little clearer communication on that is the only difficultly I encounter. With the preapproval the submission was easy peasy and paid within a couple weeks. Thank you!!
  • INSURER: Pets Plus Us
  • VETERINARIAN: Edmonton West Animal Hospital Spay & Neuter
  • POSTED: 06/09/2023
  • BY: Cheryl
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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1

out of 5

Your claim will be denied

I signed up and recommended to my uncle who also signed up. Both of us had our first claims denied on technicalities. I have zero faith that they will pay claims unless they are appealed. In reality disappointed in their customer service and lack of human interaction.
  • INSURER: Pets Best
  • POSTED: 06/09/2023
  • BY: Matthew
  • BREED: Chihuahua (Short Coat)
  • AGE OF PET: 4 - 6

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4

out of 5

Experience of claim submission

All my claims leading up to my deductible arrived through the portal. My 3 rd claim was a partial reimbursement and sub’s on 5/19/2023 nothing only in process. I called the end of May and asked why the woman was not helpful. I reissued and still an issue called to be sure the woman was not the same and very pleasant and most helpful. She was the reason I would give 5 stars. I believe I only gave 4. Maybe you should listen to the recording of our call and use it in training the way to do. I am also a MetLife retire.
  • INSURER: MetLife
  • POSTED: 06/09/2023
  • BY: Cathleen
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Met Life Pet Insurance

We purchased a Met Life Pet policy for our rescue pup, Fiona, after it was offered free for 30 days at the time of adoption. The best decision we could have made! Claims processing is so quick and easy and reimbursement is direct deposited into our bank account!. More important than this amazing service is the peace of mind we have knowing our girl is covered should an emergency arise. Thank you Met Life.
  • INSURER: MetLife
  • POSTED: 06/09/2023
  • BY: Tari
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

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5

out of 5

Thank you

Trupanion truly was an asset. Makes me glad I have insurance and have Trupanion.
  • INSURER: Trupanion
  • POSTED: 06/09/2023
  • BY: Cheryl
  • BREED: Yorkshire Terrier
  • AGE OF PET: Over 11 years

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5

out of 5

Verified

Excellent service

I was saddened to learn that my beloved "Thai" has a serious heart murmur but happy that it was diagnosed early. This will be a life long condition and I am elated over the support I've received from Trupanion. It reaffirms my faith in them and further justifies my fellow dog lovers that I've referred to them.
  • INSURER: Trupanion
  • VETERINARIAN: Lake of the Pines Animal Clinic Dr. Grimes
  • POSTED: 06/09/2023
  • BY: Dennis
  • BREED: Malti-Poo
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Because Trupanion associates are friendly caring knowledgeable pet lovers who are willing to answer as many questions as needed.

Because Trupanion associates are friendly, caring, knowledgeable, pet lovers who are willing to answer as many questions as needed. Pleasant to feel like part of a huge family!
  • INSURER: Trupanion Canada
  • POSTED: 06/09/2023
  • BY: Wanda
  • BREED: Japanese Chin
  • AGE OF PET: 0 - 3

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1

out of 5

Verified

The first agent I spoke with was not welcoming at all.

The first agent I spoke with was not welcoming at all. I thought it was an automated being at first; no personality and not understanding or helpful. The manager started off similar to the first but eventually I received some information I was looking for but definitely not what I expected.

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4

out of 5

Verified

The outcome of my first claim for my dog was not favorable.

The outcome of my first claim for my dog was not favorable.
  • INSURER: Trupanion
  • POSTED: 06/09/2023
  • BY: Lauren
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Very satisfied

Easy, straightforward, all the information I needed to make an informed decision was on the website
  • INSURER: Trupanion
  • POSTED: 06/09/2023
  • BY: Jennifer
  • BREED: Mixed breed
  • AGE OF PET: 0 - 3

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