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I created policies with Healthy Paws for both my dogs since I adopted them 5 and 6 years ago, and we've had a couple of emergency visits and Healthy Paws has always been super helpful and easy to work with. Their guidelines for what they reimburse are extremely clear and I've never encountered any unpleasant surprises. Even when one of my dogs had to spend 2 nights in the hospital (in other words, a hefty bill), I submitted the claim over the app (which took less than a minute, just took a photo of the invoice and hit submit), and it was processed in about a day and a half. The reimbursement check was in my mailbox in less than a week. And they even emailed to check in on my little girl to make sure she is doing well after her hospital stay! Will definitely be staying with this pet insurance for both current dogs and any future pets.

It did o guickly it takes my vet awhile to get their money

Helpful friendly and professional

Chad was very helpful and I got the answer I needed quickly!

Nocevto feal with.

Very easy

Never a problem and quick payment results

I submitted my claim expecting to get reimbursed for medication, but I was pleasantly surprised to also get reimbursed for other parts of the vet visit. Thank you for making my pet's care more affordable.

Great job. Claim quickly paid.

Trupainion Customer Service has been terrific. Helpful when needed. Always courteous.