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My dog had a recurrence of cancer and had to go in for surgery. It was an easy decision to make because of our coverage with Healthy Paws. While he was recovering, I was able to easily upload the bill and, within days and without any questions asked, Healthy Paws processed the claim and sent us a check. The only correspondence needed was when they checked in on my little guy to see how he was doing :)

Awesome customer service, fast claim review and re-imbursement , great coverage for my dog

I have had Embrace Pet Insurance for about 9 years for my 2 dogs. I am very happy with this company and have never had a problem with any of my claims. I highly recommend Embrace.

I wait until I have a few claims to submit. They are processed in a timely manner. It does cover most of his treatments and medications. It covers all of his wellness injections. I am very thankful for this.

Embrace was committed to helping me with my insurance claim. They have the nicest people in customer service.

This was my first experience with pet insurance and it was much easier and quicker than "people" insurance claims. I appreciate how fast the claim went through and how quickly the reimbursement arrived. The only coverage I don't understand or agree with is the limit on reimbursement for well puppy vaccines. The distemper vaccine and the initial Bordatella (intranasal) vaccine were covered, but what the second distemper injection, and the first rabies vaccine Kerry will receive soon? Also another core vaccine includes Leptospirosis which Kerry may receive. On the whole, though, I believe Pets Best is a wonderful insurance to obtain.

Pets Best makes it so easy to file a claim. I wish my personnel insurance was as easy as Pets Best.

This is my first experience with a pet insurance company. The CSRS are friendly and knowledgeable. The only reason I didn't rate a 10 is that my first claim took over a month to be paid, but after that the claims have been satisfied quickly.

Quick turn around with claims, wish the reimbursement amount was more.

Embrace gets two thumbs up from me. I have tried two other pet insurance companies in the past and will never go back to them. Embrace covered everything that I had expected them to cover. The claims were processed and paid in a fairly timely manner of about 7-8 days. The checks arrived about a week after the claim was completed and processed. I had several claims over a period of two weeks, and after my initial deductible of $500, they paid exactly what I thought would be covered.