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We had an issue a few months ago and couldn’t get straight answers when we called customer service. It’s a little pricey for two dogs, wish the multiple dog discount was greater.

Bought the Whole pet with wellness plan for my fur baby and now Nationwide increased the premium $150! Seriously?! They stated it was an increase across the board due to an increase in healthcare costs and member usage. Other insurance plans that don’t pay for wellness and have no limits or maximum payouts are way less expensive, so their excuse is just that- an excuse to rip you off. Don’t waste your time and your hard earned money like I did. Get real insurance and do your homework before selecting one!

I do recommend this company to anyone that’s looking for let insurance

Glad we have insurance. Wish the reimbursement percentages were higher.

Wonderful experience with the pet insurance policy. Service is great and reimbursement was timely.

Good fair service

I did extensive research comparing pet insurance before buying. I went with Healthy Paws. I only made 3 payments when my puppy had to have emergency surgery for an obstruction. Healthy Paws provided wonderful customer service prior to the operation. All I had to do was submit the bills and support documentation and i had the reimbursement check within a week! This is a great company!

We purchased Nationwide Pet Insurance within a few days of us getting our Goldendoodle. We opted for the premium package with the Wellness coverage and have awesome coverage and service from Nationwide. The service for claims was simple and even got better when Nationwide enabled electronic payment for the reimbursements. Our vet keeps a template of the claim form in our dogs file and upon completion of the visit they are usually able to send in the claim within 24 hours. Within a few days we are notified by Nationwide that they received the claim for processing.

Excellent service.

I signed up for Healthy Paws when I adopted my pittie 7 years ago. I am so glad I did. They have been awesome! Gracie is my gold plated pound puppy. She has had a lot of health issues along the way and a few ER visits. She had a bilateral TPLO when she was 3 and Iast week she was diagnosed with cancer and had surgery to remove a tumor. After her surgeries they email and ask how she is doing and to give her a big hug. Wow! They have always paid claims without question and even paid something that normally wasn't covered (and clearly stated in their policy) only because my pup was so sick. Claims are easy to submit and always processed quickly. I am so thankful I have this insurance. There is no way I could have afforded all of Gracie's surgery and medications otherwise. And it is clear that they care about the pets and not just about money. Too bad human health insurance isn't this awesome! Human health insurance companies should learn from Healthy Paws!