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Embrace has been a life-saver as we've dealt with our dog being diagnosed with cancer. Knowing they were covering us made some very tough decisions a lot easier.

The ease of submitting a claim as well as the communication between Nationwide and the customer is wonderful! Very easy to navigate the website.

This company is terrible. They keep denying a claim saying it’s pre existing when the conditions aren’t related and my vet even stated that in her notes. Stay away from this company.

My vet handles everything and makes it a great experience

I love how easy it is to submit claims to Nationwide. This last time, I submitted five different claims at the same time and payment arrived within days! I was very grateful for the quick reply. Thank you!

The reason I like Nationwide for my dog's insurance is because they make filing a claim so easy. There's a pre-filled form and you enter a couple of things and you are reimbursed within a week or so.

The prompt and fair way our claim was handled was unbelievable. We have had very negative results with other pet insurance companies over the years. Our experience with Nationwide was truly “a breath of fresh air.”

My first claim, for more than $5k, was submitted ten days after beginning coverage. My cat, Gray, got an infection that required surgery and nine months of medication. Embrace was incredible then and I knew I’d have them for life. Four years later and zero claims, Gray started exhibiting the same symptoms—sneezing and seizures. We went back to the same neurologist and he required an MRI and spinal tap. Again, Embrace was there for us. In fact, because he hadn’t had a claim in more than three years, they even took $150 off of his deductible! Who does that?!? Embrace. That’s who. I recommend Embrace to everyone I know. They are unequivocally the best pet insurance I’ve ever experienced. Their staff, their policies and their timeliness are second to none.

We wish the claim process would be a faster turnaround

We had an issue a few months ago and couldn’t get straight answers when we called customer service. It’s a little pricey for two dogs, wish the multiple dog discount was greater.