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I am a new puppy mom and this is my first experience with pet insurance and so far so good. Submitting a claim was very easy and the automated reimbursement option made it easy to get the funds deposited into my account. Very happy I chose Nationwide so far.

first time ever using pet insurance not good with computers or fax machines [still in the Stone Age here ] embraced talked me thru the whole process kind and understanding telephone manners recommend to all thinking insurance company are pain in the Kindly buts

Thanks to you, I can give my pet the good care she deserves!

Happy to report that 10 days out from surgery and Dani B Good is doing great. The challenge is going to be keeping her quiet for the next two and a half months while the bone heals around her titanium insert. Stitches come out this afternoon and physical therapy starts on Friday. We are grateful for the wonderful team we have supporting us, not the least of which is our friends at "Healthy Paws," Our girl is well on her way to getting back her life. Peter

Claim experience easy but lack of coverage for the high premium is another question.

Finally, a pet insurance that has great coverage and is easy to use.

It's annual enrollment time at Home Depot for 2019 benefits. One of our "perks" is being able to sign our pets up via Nationwide for health benefits. I completed out the application yesterday but only half of my last name transmitted....Im pretty sure this was due to my error! I was a little concerned that this may cause a problem re: payroll deductions with my home office. I called Nationwide during my lunch hour today and spoke with a wonderful rep named Alexis! She was fantastic....she put me at ease...corrected my info and even took the time to double check with her supervisor to make sure we had everything covered! Did I mention how PLEASANT she was? She really was great...articulate...easy to understand! You are lucky to have her! Because of this interaction, I now know that I picked the right insurance company to provide health benefits to my Lola!

Great customer service! Quick turnaround time for a claim payment with an expert team.

I was happy with a process and the outcome. My pet was able to get a needed surgery after his trauma.

My first claim and everything went great. No issue and easy to understand the invoice. I'm very happy!