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This was probably the longest I have waited for a claim check BUT every claim has been handled professionally and the staff is extremely kind. The checks are mailed VERY fast. I am very impressed with this company and will tell everyone I know!

Healthy Paws has been great. They have a very reasonable premium and with their wide coverage and quick service I've never had a problem with a claim. Reggie had to have a pricey knee surgery and Healthy Paws took care of it with no hassle. Now he's back to his old self and long walks.

I am very happy with the service provided by Embrace. I have received timely responses when I have submitted a claim. I have had very little question concerning my claims. When I have had to speak to someone about a claim or coverage, they have been very helpful and pleasant. I will renew my coverage when that times comes.

My vet thinks so highly of Embrace that he encouraged me to buy pet insurance. I have filed a claim twice in the past two years. Embrace has been very easy to work with and a super quick turn-around on payment. Having insurance gives me great peace of mind. After they paid my last claim - they followed up with an email to make sure I received it. Excellent service.I also love the diminishing deductible!

Awesome experience! I filled out the wrong form and the customer service rep explained the difference between the forms and emailed me the correct one. I faxed it over and within a few days everything was settled. A few days after that I received an email saying that my claim was being paid out and when I should expect it. Thanks a million!!

When my dog Tres was a puppy I signed up for Trupanion Insurance. Tres developed allergies when he was around two and, after a small deductible, Trupanion has covered allergy testing, allergy serum, and Anti-allergy medication. Claims are super easy to file and paper work is minimal. I would highly recommend Trupanion to any pet owner.

When my dog Tres was a puppy I signed up for Trupanion Insurance. Tres developed allergies when he was around two and, after a small deductible, Trupanion has covered allergy testing, allergy serum, and Anti-allergy medication. Claims are super easy to file and paper work is minimal. I would highly recommend Trupanion to any pet owner.

Good overall experience.

When we adopted Dahlia (a 3 or 4 year old Belgian Sheepdog) from the Cuyahoga County Shelter in late September, she came with 60 days of free coverage from Embrace. Dahlia had been a stray and developed health problems while on the street, including heartworm. The shelter nursed her back to health. She is sweet and loving, and immediately became part of our family. In late November, she suddenly had difficulty breathing. It was a Sunday, so we took her to an emergency clinic where they diagnosed her collapsed lung. There was leakage of air from her lungs into her abdomen, and she as very uncomfortable. Our regular vet confirmed that the choice was either euthanasia or a specialty clinic. We went to the clinic, where they inserted chest tubes and drew the air out. In about a week, her lungs healed, stopped leaking, and we were able to bring her home. She is recovering very well. We are thrilled with the customer service at Embrace. First, her name was Poppie at the shelter, and all the papers we submitted had the name we gave her, Dahlia. Embrace asked nicely about this and now all our paperwork has both names. They were also very understanding that three people in our household were involved in her care, so the policy and the bills show different names for the owner. They carefully looked at Dahlia's history at the shelter and her wellness check when we first adopted her. They honored the start date of the policy as the date of adoption, which fulfilled the waiting period for an illness. They paid based on the exact deductible and 80% covered by the policy. We were concerned they would say there was a pre-existing condition, but this was an unrelated illness and they were good to their word. We are very grateful that Embrace offers 60 days of coverage for shelter dogs, as we had never heard of the company before. We are very glad to have Dahlia home with us. We are very satisfied with Embrace. One thing is for sure - Dahlia will remain covered by Embrace!

I have had a policy with Embrace for about 3 years.I have rarely used it, due to the good health of my Lab. About a year or so ago, she developed cataracts and became permanently blind, due to other complications. My vet told me that we needed to watch for the onset of glaucoma, which can be extremely painful for dogs. Unfortunately, this happened and I had to take immediate action to stop the pain. It all happened quickly, and I never hesitated to get her the surgery that she needed. The veterinary hospital placed the call to Embrace and handled the necessary billing, vie faxes. I called Embrace when things slowed down, and spoke to a wonderful lady who was both sympathetic and helpful. Embrace's compassion and promptness made a rough period much easier. My claim was handled both professionally and quickly! I have recommended Embrace to two other people, since her surgery. I am a very satisfied customer!