Find and read reviews with confidence

Everyone is always very helpful and forthcoming with accurate information. I feel confident that my choice to use Trupanion is the right one for our pack!

Great customer service!

Beyond helpful and extremely nice!

Only because it’s a gamble. If you need it, it’s useful. I haven’t used it in 8 years ever. Although I may be using it soon. And of course if you need it, it’s helpful.

Because your Chat is easier than others. Shannon came on right away & was very helpful in answering my question!

Invoices, medical notes and documents were easily uploaded to Trupanion's portal. I pay a very high premium for Nelson's insurance, I was amazed at how items were not covered.

I created policies with Healthy Paws for both my dogs since I adopted them 5 and 6 years ago, and we've had a couple of emergency visits and Healthy Paws has always been super helpful and easy to work with. Their guidelines for what they reimburse are extremely clear and I've never encountered any unpleasant surprises. Even when one of my dogs had to spend 2 nights in the hospital (in other words, a hefty bill), I submitted the claim over the app (which took less than a minute, just took a photo of the invoice and hit submit), and it was processed in about a day and a half. The reimbursement check was in my mailbox in less than a week. And they even emailed to check in on my little girl to make sure she is doing well after her hospital stay! Will definitely be staying with this pet insurance for both current dogs and any future pets.

Helpful friendly and professional

It did o guickly it takes my vet awhile to get their money

Chad was very helpful and I got the answer I needed quickly!