My experience
It was easy to understand what the plan covers and doesn't cover. The agent was knowledgeable when answering my questions.
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED: Domestic Mediumhair
- AGE OF PET: 7 - 10
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It was SO easy to put in a claim.
It was SO easy to put in a claim. It was paid within a day. Wow! Great service!
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Committed to their customers.
Kendra was very knowledgeable and answered my questions professionally. I repeated several questions and not once did she indicate that we had already covered that information. That and her tone made me feel more relaxed. She took good notes from our first call .when I called back she sounded and spoke as if we had talked just an hour previously. She sounded proud of her company. First impressions will sell or lose a customer. Kendra was not pushy .
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED: Poodle-Standard
- AGE OF PET: 7 - 10
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seamless process
seamless - processed through the veterinary office.
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Customer experience
She made sign up very easy
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Excellent customer care service
Staff was very friendly they get you in and get you out
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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