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We have had Embrace Insurance for three years. For the past two years we have had not issues so we began to question if we really needed it. Let me say, I am happy we kept it. Our dog recently tore her ACL and required surgery. Our vet submitted the bill on our behalf and within 5 days of the event Embrace has paid on the claim. The portal kept us up to date of the review process as well as receiving email updates. Embrace is professional, quick and a pleasure to do business with.

I got this insurance 3 years ago hoping I would never need it. Our dog Brooke tore a ligament and had to have surgery on her hind leg. As you can imagine it has been difficult but the surgery went great and she is slowly recovering. I have never had to file a claim before but expected a difficult long process. To my amazement Embrace helped me get her surgery pre-approved and after the surgery processed everything within a few weeks. Embrace has been so helpful in getting me the forms I needed and explaining the process, thank you so much. I have told the vets and all my pet loving friends about how happy I have been with Embrace, am sure glad I have it. I would highly recommend Embrace, my experience with them was excellent.

I was very nervous submitting my claim, as I have heard pet insurance horror stories first hand and via the internet and no company seems not to inspire them. My experience with Healthy Paws was (a) easy and (b) quick. I simply uploaded an invoice and past health records, and a week later I got notified they would be paying as my policy states. No nickel and diming. And they even wrote a week later to see how my dog was doing! So happy my choice of company turned out so well!

My buddy Ren, is a 3 1/2 year old tan tabby rescue. He's been my best buddy for the past 2 years. Three days before Christmas the urine balls in the hatbox shrank to 1/2 normal size and then stopped. Poor guy was in discomfort. I took him to the vet, and we began a repeating ritual ofIIV fluids/meds, Catheterizations and trips between our vet and the Emergency Vet hospital for overnight ICU care. By Christmas it was cleat that Ren would have to have a perineal urethrostomy or be euthanized. I lost my last cat to urinary problems when she was only 10, and I couldn't bring myself to do it again. I didn't remember that I had pet health insurance until after the surgery was done and Ren was back at home. Ben's bills were very expensive. I was glad that the insurance paid for about 2/3 of the bills.

Policy and benefits are clear. Best of all - claims are processed according to policy and benefits without delay. No bait and switch.

Trupanion immediately ok'd the surgery that the orthopedic veterinarian wanted to do even though the amount of the claim far exceeded what I had paid in premiums as this is a 7 month old puppy. What a great fee lining knowing I could get everything done and hopefully will have a sound and happy dog in the near future. Thank you the staff is great to work with helpful and friendly

Trupanion immediately ok'd the surgery that the orthopedic veterinarian wanted to do even though the amount of the claim far exceeded what I had paid in premiums as this is a 7 month old puppy. What a great fee lining knowing I could get everything done and hopefully will have a sound and happy dog in the near future. Thank you the staff is great to work with helpful and friendly

I considered pet insurance for a while but couldn't make up my end to sign up for a long time. I finally convinced myself to sign up for just one year, to see how I feel about it. I am so glad I did!!! Not too long after signing up my dog starting limping badly after playtime with another dog. It turned out she tore her ligaments in her knee and needed surgery that I wouldn't have been able to afford without my pet insurance. Healthy Paws covered 80% of the costs, without any problems. It took a while to process the initial health history and veterinarian invoices, but everybody was very helpful and I am so relieved to know that whatever health problems my dog will encounter, I don't have to worry about it braking the bank...!

I am so glad I signed my dog on with healthy paws the minute we got her home at 8 weeks old. We have had to submit several claims over the past year and healthy paws has always reimbursed us back with no issue. My biggest claim yet was for a luxating patella surgery this week and I sent the invoice to healthy paws and they turned the claim around with approval and reimbursement back within two days! So impressed with this company even more so now after a major several thousand dollar surgery like this. I am an extremely satisfied customer with Healthy Paws and will always make sure my fur babies are covered by them.

I wish human health insurance was so clear, helpful, and efficient. Every time I call Embrace the representative is helpful and sincere. Claims are never rejected for no apparent reason and are processed quickly. I recommend Embrace to everyone I know with pets.