Find and read reviews with confidence

I have already recommended Trupanion to a friend after my great experience with our Duffy.

My dog has a seizure issue so I wanted to find out if sending him to a specialist would be covered the Serve customer service assistant was able to answer all of my questions provide me with the information I need and put my mind at ease knowing that he will be taken care of I can't say it enough for you guys.

Horrible. I barely got anything back. So many things were NOT covered. I would have saved so much more money if I had not had this insurance.

I got embrace after my dog blew out her knee and had to have surgery. Obviously they wouldn't cover the surgery as I didn't have the coverage at the time of the incident, and they won't cover any injuries similar or related to her knee injury, but we have used the coverage for anything and everything else for our dog and the process has been the smoothest and easiest I could have ever imagined. Incredibly pleased with this insurance company (I've never said that about an insurance company before!)

I have owned pets for over 30 years and never had pet insurance before. I was told making claims were long and difficult. I am so happy my vet recommended pet insurance! I love Embrace, the claims are easy and the response times are very faster.

Our dog Cooper has been very healthy however this past month he developed a skin condition that required a trip to the Vet. Submitted a claim to Trupanion online and within 10 days was reimbursed accordingly. Fast, easy and painless.

I got this plan for my dog when she was 8 weeks old and it has been a godsend! She has had allergy issues and been in and out of the vet since she was 4 months old. The claims are very easy to submit, the reimbursements are fast, and the explanation of our benefits are easy to understand. If I do have questions the customer support staff is always able to answer them and they are so friendly and helpful. I would highly recommend this plan to any pet owner!

I signed up for Embrace pet insurance for my senior dog. I have contacted the company on three different occasions and spoken with a different Embracer each time I have called. What has impressed me most is how each person I have talked to seemed to genuinely care and not just pass me off to another person. When my sweet boy had to be put to sleep last month, I was devastated. One of the Embracers, Josh, walked me through cancelling the policy and let me know that I could still submit claims once I had my mind off of the heart-ache. A week later, I received an incredibly sweet card signed by all the Embraces. It really meant a lot. I also spoke with Kimberly recently about the status of my claim related to my dog's passing, and she was extremely helpful at going the extra mile to find out where in the process the claim was. I can't thank you enough for your help and your wonderful personalities. When I am ready to get another pet, I will certainly be looking to insure them through you!

Great customer service

Claim filing process was very easy. Pleasantly surprised at how fast it was reviewed and processed. Great communication.