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I have paid about $4000 in insurance payments for Lola - go to submit a claim and have a $250 copay and a $215 not covered expense with NO explanation. So got back $333 - not really fair (or worth it).

So far only one of the claims I've submitted was honored. We've had ASPCA with other dogs and never experienced anything like this. The only reason we went with Trupanion was because our rescue dog came with the insurance.

Because Sydney made my problem go away. Very easy to interact with her.

Excellent Customer Service

Trupanion never fails to step up and support our beloved German Shepherd. Truly incredible- Easily the best purchase we¡¦ve made for him. Thank you, Trupanion!

Trupanion has always been there for us!

From day one Trupanion has been extremely helpful! In all honesty I wish you offered insurance for humans! Any phone call or experience I've had has been nothing but pleasant even under very stressful situations when it comes to problems or any medical issues I've had with my fur baby! I have yet to speak to someone who doesn't ask you my Carter is doing and before a surgery or medical procedure understanding my stress and taking the financial stresses away by starting a pre-approval claim so everything becomes easier and I could just focus on getting Carter better! This is definitely a company I don't dread calling even when the circumstances are a bit dreadful!

Prompt with payments, personnel professional.

Wonderful things said about Trupanion is why I picked it. The customer service is extraordinary.

Customer service is paramount