Poor coverage
I submitted a claim for $450 that was an emergency visit and only $40 was deemed claimable when I have a $250 deductible on emergency services
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Quick turn over
The whole process was very quick.
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Dishonest
Despite the vet mentioning the problem is not linked to previous issues, claims keep being denied. You are seriously reaching when it comes to claim and at over 200 every month you really shouldn’t
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Direct billing works excellent.
Direct billing works excellent. Speedy reply for coverage. I also appreciate pre approval for upcoming procedures.
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Ok
There was no place to enter the code provided by my veterinarian. I had to call in. Rep was pleasant but obviously reading from a script and did not seem interested in answering questions and he was in a hurry. He did answer my questions but I had to keep interrupting him as he was trying to get me off the phone.
- INSURER:
Trupanion Canada
- POSTED: 03/29/2022
- BY:
- BREED: Tibetan Terrier
- AGE OF PET: 7 - 10
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I’ve had excellent customer care and it is easy to submit claims.
I’ve had excellent customer care and it is easy to submit claims.
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I'm waiting to see how you handle my claims.
I'm waiting to see how you handle my claims.
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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In nearly a decade of coverage by Trupanion I have not experienced a single claim or communication that has been less than satisfactory.
In nearly a decade of coverage by Trupanion, I have not experienced a single claim or communication that has been less than satisfactory.
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Every time I’ve spoken to someone at Trupanion they have been exceptionally kind and helpful.
Every time I’ve spoken to someone at Trupanion, they have been exceptionally kind and helpful. Charlie(Sealyham Terrier) means the world to my husband and me. When it comes to an illness, accident, or the need for surgery, we certainly don’t want the cost to be a factor in whether he gets treatment or not! That’s why we are putting our trust in Trupanion!
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED: Sealyham Terrier
- AGE OF PET: 7 - 10
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Insurance is expensive but cust.
Insurance is expensive but cust. service reps are wonderful
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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