Healthy Paws Review
Healthy Paws insurance has been excellent in responding to all of our pet insurance claims. They are reliable, caring, and very quick to reply to any correspondence and claims. Their rates are also comparable to other pet insurance companies. We are very pleased with Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 02/07/2023
- BY: Adlai
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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Excellent customer service and claim pro
Excellent customer service
- INSURER:
Trupanion
- POSTED: 02/02/2023
- BY: Vicki
- BREED:
- AGE OF PET: 0 - 3
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Good Insurance
This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.
- INSURER:
MetLife
- POSTED: 02/01/2023
- BY: Kristin
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Caring, Helpful, and Quick Reimbursement
Every representative that I have talked to on the phone at Trupanion was always helpful, patient, and was pleasant. The claims have always been resolved quickly as well. Very caring people in a time of need.
- INSURER:
Trupanion
- POSTED: 02/01/2023
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
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We have in the past and shall continue to do so.
We have in the past and shall continue to do so.
- INSURER:
Trupanion
- POSTED: 02/01/2023
- BY: Carl
- BREED: Pug
- AGE OF PET: 7 - 10
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Just doesnât seem to cover much.
Just doesnât seem to cover much. Also, unable to update anything (address, vet, etc) online. called customer service to update and my address and vet are still incorrect!
- INSURER:
Trupanion
- POSTED: 01/31/2023
- BY: Heather
- BREED:
- AGE OF PET: 0 - 3
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Ms
Trupanion has been good to me. Everytime I see the bill, I'm thankful for this insurance. I have always had digs from CAPS, but Maximus has been the most expensive, but I love him. He's so sweet, my special osl!!!
- INSURER:
Trupanion
- POSTED: 01/29/2023
- BY: Shawn
- BREED: Bichon Frise
- AGE OF PET: 4 - 6
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We are very pleased
We received good amount and was very quick. We are very happy with Trupanion
- INSURER:
Trupanion
- POSTED: 01/28/2023
- BY: Nita
- BREED:
- AGE OF PET: 0 - 3
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Thank God!
I am so thankful that I had started Healthy Paws when both my cat and dog were young! Hooie, my cat just recently had to go to ER for severe case of crystals in bladder. After 2 days in hospital with special treatments, I got to bring him home. Then 24 hours later we were back in ER, but only for 3-4 hours. I am still thanking God for Healthy Paws! That total bill was about $2400. If I had not had the insurance I could not have afforded that bill and I would have hesitated about taking Hooie in… or, I would have gone ahead and the resulting ulcer over the bill would have sent me to the ER. As it is, my deductible was $100 and then Healthy Paws picked up 90% of the rest. So,so worth it. And, it is so easy and fast to get the money !
- INSURER:
Healthy Paws
- POSTED: 01/27/2023
- BY: Patricia
- BREED: Maine Coon
- AGE OF PET: 4 - 6
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Great Customer Service and Claim Reimbursements
I am on my 2nd year with this company and I couldn't be happier. My mixed breed dog that I adopted in 2016 from the shelter has been healthy at all her yearly vet visits. This policy was offered through my current insurance and I decided the price was right and she wasn't getting any younger! 28 days after purchasing the policy my dog was diagnosed with Cushings Disease, I was devastated! I was overwhelmed by the cost of testing, but she was worth it. I was going through my e-mails and a reminder that my monthly premium had been withdrawn from my account caused me to check and see if the policy would by chance cover her treatments....I got a great surprise, they were covered!
With my first claim I had to send in 12 months worth of Vet Visits to show she had not had any issues up to this point. So when I submitted my claims (and I've done so for medication and testing for this last year) they were quick in reimbursements per my policy. When I've had questions they were very prompt in responding. I would recommend to any pet parent. Of course the younger the pet the better the policy price, but that's a given with any policy. I like that you can choose your deductible, your max payouts per year...it makes it easy to find coverage you need at a price that is affordable!
- INSURER:
MetLife
- POSTED: 01/26/2023
- BY: Cathelyn
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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