Prompt updates as claim is reviewed and ease of direct deposit of payment.
Prompt updates as claim is reviewed and ease of direct deposit of payment.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Because my dog is on heart medicine I submit(fax) a claim about once six weeks.
Because my dog is on heart medicine, I submit(fax) a claim about once six weeks. The time it takes to process it and receive the 90% due, is less than 48 hours. That's amazing and very much appreciated. Keep up the good work.
- INSURER:
Trupanion
- POSTED: 03/05/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Claims are processed in a timely manner
Claims are processed in a timely manner
- INSURER:
Trupanion
- POSTED: 03/04/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Fraud!!! Refused to pay very first Wellness claim
I am a new customer. On my very first claim Pet's Best is refusing to pay for the wellness exam. The representative I spoke with claimed that because the results of the wellness exam found ear mites in my kitten that the wellness exam would not be covered. This is not detailed in any policy information. I believe this is fraudulent in nature as the company is refusing honor my legitimate claim. All over $50??? Simply ridiculous.
- INSURER:
Pets Best
- POSTED: 03/02/2022
- BY: Robert
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Very thorough and exciting refunds
Very thorough and exciting refunds
- INSURER:
Trupanion
- POSTED: 03/02/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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was very happy with all the help I had in filing our claim and can't believe how fast we got taken care of.
was very happy with all the help I had in filing our claim and can't believe how fast we got taken care of. we already have our funds.
- INSURER:
Trupanion
- POSTED: 02/18/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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My claims have been handled reasonably quickly.
My claims have been handled reasonably quickly.
- INSURER:
Trupanion
- POSTED: 02/18/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Amber was helpful and followed up.
Amber was helpful and followed up.
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The person who helped me was very helpful and compassionate!
The person who helped me was very helpful and compassionate!
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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