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I entered 2 claims five minutes apart and the only one you have processed is the one you applied to my deductible. Why is the other taking so long? Because you have to pay out? I would like a phone call or email explaining the holdup or I will explore other options for my pet's insurance. Clearly you arent busy if the one was processed as quick as it was. Seems you are waiting to reimburse my for my claim....not cool during a pandemic when money is tight and work is scarce. Your call....your communication moving forward will determine whether I continue to do business. With you or stop recommending you to my neighbors and look elsewhere.

have never had a problem changing anything with them. the vet i use trusts trupanion

The biggest fear when your pet is sick is how to pay for it. Even if you put it on a credit card, you have to deal with the stress of paying it off. Luckily we had Lili covered! I was so relieved that I could just snap, submit, and go back to caring for her. Processing was really fast! Using automatic deposit, we were able to put the reimbursement towards the card right away. More important, we have a happy and healthy furball again and that means the world!

It's easy to submit a claim and the company always responds quickly. One of the best experiences I've had with any company. I always thought that pet insurance was not a good investment and difficult to use (vets have actually told me not to get it!). I have had a great experience with Nationwide. It's easy to submit and track claims and you guys are so responsive and turn things around so quickly! A great investment!

Trupanion is more than Pet Insurance; you are gaining an Ally in your pet’s care. All Representatives are professional, caring and knowledgeable. I insured my 8 yr old Maltese after his first Vet check. There is never any question about not renewing coverage. Trupanion is a vital component in Alberto’s Care Team.

The claim process was extremely easy to navigate. We were also greatly relieved to know that our pet insurance would cover the majority of the vet bill required to help Bogey make a full recovery from his illness. We're very grateful and glad to have our highly energetic, 4 year old lab back to normal.

HP provides solid coverage and timely responses. It also keeps paperwork to a minimum.

Nationwide has helped cover the expenses of our boxer time and time again. It has been the BEST investment. Claims are processed quickly, accurately, and the 24/7 vetline has been so helpful!

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We love the coverage and recommend it to all our fur baby parents.