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Love our Embrace Insurance.They are fast and friendly

As I look back at the process we endured in filing claims for Maggie's TPLO surgery in early January 2018, I ultimately am pleased with the end results in having Embrace Pet Insurance. Once a few hurdles were removed, they paid quickly, efficiently, and were ALWAYS very cordial and helpful. My two "less than a 10" issues are: 1. It was extremely frustrating and difficult to get the medical history information that Embrace required when we originally filed the first claim for Maggie's surgery. I don't know if it was a disconnect between our vet and Embrace, or what, but Embrace kept saying they needed detailed medical record information for the full year preceding the beginning of Maggie's coverage. I felt caught in the middle and not able to do what needed to be done. Our vet kept saying they had sent everything requested. At some point, I was told they faxed over 100 pages to Embrace, hoping that will suffice! Regardless of where the problem was, I feel it would best serve Embrace insured pets to require that information at initial signup. Then we would have known what was covered, what was deemed "permanent pre-existing conditions", and what was "temporary pre-existing conditions". We have a second Golden with Embrace insurance, and I am dreading trying to get her detailed medical record information to Embrace. Putting that off for now! 2. Now I am concerned how filing these claims will impact future premiums and coverage. Will just have to wait and see what the coming years bring! Overall, I can't say enough nice things about each and every person that I spoke with, from the day I first contacted Embrace about getting coverage for my two Goldens through getting the claims finally settled. Great group of folks.

Henry, our Goldendoodle, is 20 months old and we have had him insured since his being 6 weeks old. He has food and environmental allergies and without Nationwide we would not have been able to provide the care he has needed to be a Happy and Health Puppy. We now have him on Appoquil and he is doing great! Thanks Nationwide for your prompt payment and exemplary coverage. Your company has been such a Blessing to our Family....

Embrace's customer service was very kind and helpful when we filed our claim, assuring that we received the maximum benefit. They also kept us informed every step of the way. I wish my own health insurance was this good.

After debating as to get pet insurance or not we went with ASPCA after reading brochure from our local vet. Our puppy injured his leg a short time later and we have had numerous claims. ASPCA has been very prompt and efficient about taking care of our claims. I plan on staying with ASPCA.

The coverage is good and claims are handled quickly and efficiently. I find the premium to be reasonable and feel this is a necessary expense for people who love their "family members". I would use ASPCA pet insurance for any animal I may have in the future.

We've carried Trupanion for years. Our pets are an important part of the family, so we were always happy not to have to file a claim. However, when one of our babies had a spinal injury which required surgery, Trupanion processed our claim efficiently. We could not be more pleased and recommend them to everyone we know.

My dog fell off a porch a story high ,still has more recovery and treatment but he is doing well

Our puppy had an accident and fractured his foot. We have been numerous times to the local vet, and to a specialist. ASPCA has been very cooperative and prompt handling all our claims (9) up to this point. For more than 1 cast, X-rays, shots etc. We have Wellness, Accident standard policy. Pleased with our pet insurance at this point. We will have more vet visits in the future, am glad we took out pet insurance to start with and we are very pleased with ASPCA.

Embrace even offers a discount to USAA members. Thank you, Embrace!