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Claim was handled quickly and accurately as expected. I was well pleased.

you guys are amazing and your services are awesome! you are right on top of users needs.

Chelsea was very thorough and answered all of my questions. She provided me with all the options but wasn't pushy and didn't try to sell me options that didn't make sense for me or my pet.

Fast and efficient

Very quick.

We are so pleased with the quick response we received from Trupanion after we placed our claim. Our Daisy vomited several times over the course of the afternoon. We knew we needed to get it checked out. It was upsetting enough for our little 15 week old puppy to get sick without having to worry about how much it would cost us to pay the vet bill. She was checked out and kept overnight on IV fluids with a follow up check the following morning. We have had dogs in the past but never considered pet insurance. Our last precious dog was a Bichon who had a lot of allergy problems over the years that were controlled by expensive medicine. Our fears over having the same problem again (although our Daisy is a completely different breed) are what prompted us to look into pet insurance. We are now so thankful that we did. Our Daisy is now home and well, and Trupanion paid what they advertise toward our bill. Thank you Trupanion for living up to your word!

Kindly

Trupanion representatives were helpful, kind, and responsive, and they promptly paid after I met my deductible.

Super friendly staff and affordable options

I've never purchased pet insurance before, and I made several inquiries and spoke with different representatives. Every single communication was professional and helpful. Outstanding, caring team - thank you.