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The attention to our claim was very professional and timely having been completed in just days.

Professional, knowledgeable and friendly.

Since I moved from previous insurance to Healthy Paws, it has been a great experience. My cat accidentally ate a 30-inch fish line and I had to bring her to the emergency group. After trying various treatments, we failed to make my cat vomit the string. So I had to make a decision whether doing an endoscopy to find and retrieve the string or not. When I first saw the cost estimate, I was shocked because it was very costly. However, I made a decision to go forward with the endoscopy with the belief in Healthy Paws. Finally, the doctor found the string and could successfully take it out. And my cat has recovered well. With itemized invoice and medical records, I could smoothly submit the claims and Healthy Paws could process it within 2 weeks. I was impressed by the fast, simple, and kind process for the claims. I will use healthy paws for the rest of my life! To my friends and neighbors, I strongly recommend Healthy Paws for their pet insurance.

every time i need information, i get a reply within minutes. for the first vet emergency, i spoke to someone who was so kind and informed that he gave us peace of mind during our little crisis. it was so appreciated.

Excellent customer service, product knowledge and interested in my 3 dogs that passed in June.

I was able to have all my questions answered via chat, enrollment was easy, and the coverage is great.

Alicia Young was very helpful in explaining the various plans regarding our current plan and family situation so that we could make an informed decision for Finn’s health insurance.

We have owned 9 dogs in our lifetime and never had pet insurance. In the past, 2 of our dogs became very ill with diabetes and blindness which became very costly. So as we grew wiser in our older years we decided to insure our 2 new pups. Unfortunately one of our dogs developed bladder stones and needed surgery. Healthy Paws did everything that it professes to do and the most important is paid 80% of the surgical bill. We were totally satisfied 😌

Jordan was excellent

Because you have the politest, nicest staff to answer questions who make it a point to treat you and your pet(s) on a personal, empathetic level. I have 2 pets insured and use to have 4 and they have had their issues: you have come through for them in time of need.