Remarkable customer service
Remarkable customer service
- INSURER:
Trupanion
- POSTED: 12/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Meredith made me feel comfortable with the process of putting in a claim I am not computer savvy and she made sure I knew that you guys were there for me
Meredith made me feel comfortable with the process of putting in a claim I am not computer savvy and she made sure I knew that you guys were there for me
- INSURER:
Trupanion
- POSTED: 12/03/2021
- BY:
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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Trupanion has always answered my questions.
Trupanion has always answered my questions. I have had several claims and have been treated well during those stressful times.
- INSURER:
Trupanion
- POSTED: 12/03/2021
- BY:
- BREED: Boxer
- AGE OF PET: 7 - 10
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I learned so much in only my first lession
My trainer is phenomenal. Her instruction is clear. Both professional and personable. She is a great advertisement for Bark Busters. I feel more confident with my two dogs now.
- INSURER:
Trupanion
- POSTED: 12/03/2021
- BY:
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 7 - 10
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Person noticed something was incorrect and fixed it.
Person noticed something was incorrect and fixed it. that's great!
- INSURER:
Trupanion
- POSTED: 12/03/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I have always received great service from Trupanion.
I have always received great service from Trupanion.
- INSURER:
Trupanion
- POSTED: 12/03/2021
- BY:
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
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DO NOT USE EMBRACE
Do not use Embrace!! We got Howie his policy when he was under a year old. He was taken to a vet school to be neutered, gastropexy and repair of an umbilical hernia. While he was under sedation his hips were x rayed. The report states that there are no signs of hip dysplasia. In eight years we have never filed a claim for his hips. On October 1 2021 he was diagnosed with osteoarthritis. Embrace denied the claim. We appealed the decision along with documentation from our vet that it was due to age and he has nothing in his records concerning hip dysplasia. The appeal was denied. I called and asked to speak with someone and was told no one was available. We have paid approximately $16,000 for this policy and now that he is getting older they deny a claim. I cancelled immediately. They will gladly take your money and then deny claims as your dog ages.
- INSURER:
Embrace
- POSTED: 12/02/2021
- BY: Lori
- BREED: Newfoundland
- AGE OF PET: 7 - 10
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EXTRAORDINARY SERVICE AND FOLLOW-UP. WE RECOMMEND TO EVERYONE WE KNOE.
OUR 4 DOGS RECEIVE THE VERY BEST CARE AND HEALTHY PAWS IS ALWAYS EXCELLENT IN THE WAY THEY RESPOND TO OUR SUBMISSIONS. THEY ARE WONDERFUL.
- INSURER:
Healthy Paws
- POSTED: 12/02/2021
- BY: John
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Claims (aside from my last one) were doneore quickly than usual and the submission portion was very straightforward and easy
Claims (aside from my last one) were doneore quickly than usual and the submission portion was very straightforward and easy
- INSURER:
Trupanion
- POSTED: 11/29/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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