Luz was extremely helpful in the online chat compared in contrast to a bad experience i had on the phone a few minutes prior with an unknowledge customer service rep.
Luz was extremely helpful in the online chat compared in contrast to a bad experience i had on the phone a few minutes prior with an unknowledge customer service rep.
- INSURER:
Trupanion
- POSTED: 03/31/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Excellent coverage
I believe it’s important to have your pet insured.
- INSURER:
Trupanion Canada
- POSTED: 03/31/2022
- BY:
- BREED: Labrador Retriever (Black)
- AGE OF PET: 7 - 10
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Wonderful service signing up
The lady on the phone was very kind
- INSURER:
Trupanion Canada
- POSTED: 03/31/2022
- BY:
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
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Excellent service
Easy to submit claims and fast reimbursement
- INSURER:
Trupanion
- POSTED: 03/31/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion for your Companion
Easy to enroll online and prices are reasonable
- INSURER:
Trupanion Canada
- POSTED: 03/31/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Fast direct no delay courteous professional .
Fast , direct no delay, courteous , professional .
- INSURER:
Trupanion Canada
- POSTED: 03/31/2022
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Slow but True
I have had multiple trips to the vet with Brandy, including both accidents and many illnesses. Our biggest problem is that Brandy has severe environmental allergies that have required expensive allergy testing (well over a thousand dollars) and expensive allergy shots. I would not have been able to afford the skin scrapings, ear cytology’s, allergy tests, expert exams, and more without insurance. And while they do take ages (around a month or so) to process the claim, once they do process the claim I have never had a problem with them approving it. I also like how you can customize what you include in your plan and even the deductible and copay percentage. For my problem girl I have a $100 deductible because she’s always going to the vet, but for my other pets that only see the vet for checkups and vaccines and such I have the $250 deductible, which brings the premium down a tad. Really my only complaint is that they take so long to process the claim. I realize Covid has made this process longer, but it wasn’t exactly speedy before Covid either.
- INSURER:
Pets Best
- POSTED: 03/30/2022
- BY: Brandy
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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Amazing Pet Insurance made a hard time easier!
After my pup went through a hospitalization I want to thank you Healthy Paws for checking in! It was a long, scary week for my pup and family. Thankfully he is doing much better. He is on a strict hypoallergenic diet (think Surf and Turf for dogs in terms of the $$$$-ouch!) but he has not had any GI issues for a few weeks so I am hopeful that we figured out the cause-otherwise he needs to go back for more diagnostics-not fun for him or us! Paws crossed we are on the right path! You guys are the best-makes scary times more manageable knowing we are not having to worry about the bill. My other pup also has healthy paws (he is 10!) and we have barely had to use it at all but it's well worth it knowing we have it in times like we. had with our pup!
- INSURER:
Healthy Paws
- POSTED: 03/30/2022
- BY: darcy
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 7 - 10
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Trupanion is AMAZING from start to finish!
Trupanion has been my pet insurance company for 2 dogs so far. Never a problem with anything. They are fair and process invoices very quickly. Customer service is always available. I will always have my paths with Trupanion and I recommend them to that pet owners.
- INSURER:
Trupanion
- POSTED: 03/30/2022
- BY: Monica
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: Over 11 years
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