Extremely wonderful customer service
Because the girl that signed me up, (Julie) was extremely pleasant and she made me feel confident that I was going with the right company.
- INSURER:
Trupanion
- POSTED: 04/01/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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We were hesitant to sign up for pet insurance but it has been one of the best decisions we've made.
We were hesitant to sign up for pet insurance, but it has been one of the best decisions we've made. One of our hesitations was the negative reputation typical insurance companies have. However, this could not be further from the truth with Trupanion. When we found out our dog had a brain tumor, Trupanion was there to support us. Trupanion has exceptional customer support, are very responsive to urgent pre-approval requests, have a quick and easy claim payment process, and most importantly, clearly show that they care about our pets. The support they've provided during this very difficult time has been invaluable.
- INSURER:
Trupanion
- POSTED: 04/01/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Reimbursement arrived quickly!
Reimbursement arrived quickly!
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Wonderful & well informed staff
Wonderful & well informed staff
- INSURER:
Trupanion
- POSTED: 04/01/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Comfortable, confident, caring process
Always have felt comfortable and confident of any experience with trupanion . It's a quick and easy process
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London
She explained everything. Very polite. Easy set up.
- INSURER:
Trupanion Canada
- POSTED: 04/01/2022
- BY:
- BREED: Miniature Goldendoodle
- AGE OF PET: 7 - 10
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Good INS if you don’t plan on chronic.
Wrong type of pet insurance.. I should enrolled
In the Care Club which covers all dental/ checkups/ illnesses and more testing.
Trupanion did help on two occasions where my dog came down very sick with a virus . But
Once it had been treated it was a preexisting condition that would not be covered in the future. Perfectly ok but I needed an insurance that would cover more extensive testing….
Just the wrong INS for what we needed.
- INSURER:
Trupanion
- POSTED: 04/01/2022
- BY:
- BREED:
- AGE OF PET: Over 11 years
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