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Excellent coverage. Submitting a claim was easy and they got us a check fast. I'm happy to have them and will continue to use them as our insurance for our animals.

Life has been there for all 3 of our dog , the best and worst of times. Their wellness insurance is worth it because it encourages us to keep our dog healthy and follow recommendation provided by our Vet. Filing claims is easy and if you call staff is friendly and helpful

I had a policy for a year when it came time to use it for something simple the claims dept kept asking for medical records I did not have as Oliver has only been with me since adoption for a year and he is still only 2 - I sent in his initial vet bill and the one I was claiming through insurance and went through hell !!! kept asking for medical records that I do not have as he was never seen during the times they are asking!! I emailed customer service 3 times and spoke to 4 people!!! what is the problem!!! I am now telling all my friends NOT TO USE FETCH!!!

I will be cancelling my 10 years of Trupanion and will be self insuring from now on. They have done everything to avoid paying out for this claim which was a true emergency. The amount they are giving me is pitiful and not worth all these years of loyal payment. I am done.

Stephany was very helpful and answered all of my questions clearly

Our dog recently had to have surgery and we are so fortunate that we had Healthy Paws insurance! Their service has been excellent throughout this entire ordeal. The process of submitting claims could not have been easier and their responsiveness and status updates were always clear and timely and much appreciated! They have also been so supportive through the entire process and even sent emails to check on our dog and see how she was doing - so thoughtful!!! Thank you Healthy Paws!!!

Just had a call with Donna at Metlife she was so helpful I had lots of things to update and she handled everything for me and she was very pleasant and would recommend her and MetLife to anybody and everybody.

We have three amazing dogs who have, unfortunately, had some bad luck - including a life-threatening GDV emergency surgery. We have never, ever not been able to treat because Healthy Paws has our backs, always. They have not only ALWAYS covered what they should, but have treated me with care and compassion during times of high stress. They're submission process is easy, they pay back quickly, and most importantly, they allow pet parents to ensure they're animals are safe. We should never have to say know or guess whether to treat. Because of Healthy Paws, we've been able to keep our animals healthy and ourselves financially protected. ALWAYS GET INSURANCE...and get Healthy Paws.

Fast and excellent remuneration.

I just got off a 50min phone call with Tyler and he is just the most genuine, kind, and passionate representative I have ever talked to. Prompt and courteous responses, he addressed my concerns with the utmost professionalism. Tyler's efficient resolution exceeded my expectations. Highly recommended for their top-notch support!