Knowledgeable and courteous associates
Knowledgeable and courteous associates
- INSURER:
Trupanion
- POSTED: 04/03/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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$35 Sign up fee uninformed
I am beyond grateful to have Ramona insured. That being said I was not made a aware of the sign up fee. Happy to pay it. I was only made aware once I signed up and received the email. It just puts a bad taste in my mouth. And frankly makes the company look bad. I say that because insurance companies get a bad reputation and it is expected by most. So to be made aware of this after I’ve registered and provided my banking information it’s deceptive.
I know it’s done like that. Just see that “sign up fee” even though I did the signing up myself online, makes me feel I could get burned by Trupanion based on the fact I’ve enrolled her less than 48 hours ago and there is already a secret fee.
- INSURER:
Trupanion Canada
- POSTED: 04/03/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Great! Thank you
Excellent service
My dog has a great care because of your help
Will do it again with our having to think twice
Thank you
- INSURER:
Trupanion
- POSTED: 04/03/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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More than satisfied
I like the convenience of the dr’s office submitting the claim and being able to pay before I leave the office.
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Trupanion offers what is needed and available from most pet insurance companies.
Trupanion offers what is needed and available from most pet insurance companies. However, the Live chat feature, how nice the customer care team associate and knowledgable she was helped tremendously!
- INSURER:
Trupanion
- POSTED: 04/03/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Superior service!
I share my great experiences with all my friends who are getting puppies. We’re so pleased with the service.
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Trupanion does what it claims.
Phone reps were informed and helpful. I didn't have to wait long to speak to someone. Claims were processed quickly and payments were timely. I asked for a pre approval for my pet's medical procedure and I received an honest, accurate pre approval. From my experience, Trupanion meets expectations.
- INSURER:
Trupanion
- POSTED: 04/03/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion made stressful process easier!
My dog had a few surgeries on his eyes. All of the claim process was extremely easy. Would highly recommend Trupanion to anyone.
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